11d ago , from Illawarra Mercury Job Board

- Based in North Ryde - full-time (business hours) permanent opportunity
- Lead day-to-day site operations (Competitive salary and benefits on offer)
- Join a reputable organisation with 70+ years operating in the disability sector

Due to an internal movement, we are currently looking for a Disability Service Manager to join our team, based in North Ryde on a permanent full-time position.

Working at Achieve is more than just a job.

Our team makes a real difference in people’s lives every day - and we make sure to support our staff too. We create a workplace where everyone feels safe to be themselves.

We welcome people from all backgrounds because we know that different experiences, languages, and cultures help us better support our clients and make Achieve stronger.

We’re committed to making sure everyone can take part - whether that’s through physical access or by making sure people feel included in how things are done and how decisions are made.

Achieve Australia is a for purpose community organisation that provides services to people with disability and an NDIS- registered provider.

About the role:

The Service Manager is responsible for ensuring the execution of Achieve Australia’s vision at a local level, including driving positive quality client outcomes (quality of life and health supports), staff performance and engagement, and service sustainability at designated accommodation sites.

Role Responsibilities:

- Lead day-to-day site operations, ensuring strong performance across client outcomes, quality, staff, and financial targets
- Manage budgets, rostering, and SIL funding to deliver efficient and sustainable services
- Ensure compliance with NDIS standards, including incident management, safeguarding, and risk oversight
- Build and maintain solid relationships with clients, families,



and key stakeholders
- Lead, develop, and manage staff, including recruitment, onboarding, performance, and engagement
- Oversee WHS, property maintenance, and participate in the on-call roster

To be successful in this role, you will need:

- Relevant qualification in Disability, Nursing, or a related field (Registered Nurse highly regarded)
- Experience in NDIS and Supported Independent Living (SIL) environments
- Experience supporting individuals with mental health needs
- Strong leadership capability with a focus on culture, performance, and client outcomes
- Sound financial and operational management skills
- Excellent communication and stakeholder engagement skills
- Current NSW Driver’s Licence. Candidates without a current NSW driver’s licence are subject to a risk assessment.

Great employee benefits

- Salary packaging options mean you keep more of your take home pay before tax.
- Car leasing is another salary packaging option.
- Free personal and financial counselling for you and your family.
- Range of paid leave and flexible work arrangements.
- Support for a healthy lifestyle, access to fitness passport memberships and wellness programs.
- Regular training and support to succeed in your role, including paid induction for frontline staff.
- A strong record of promoting from within.

Achieve Australia takes safe hiring seriously.

We want to make sure the people we support are safe and well, and we expect all staff to help make that happen.

As part of applying for a job with us, you might need to go through some checks before you start. These could include things like:

- Reference checks
- National Police check
- NDIS Worker Check
- Working with Children check
- Verification of your right to work in Australia.

Please note that a criminal history does not automatically affect employment opportunities.

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📌 Disability Service Manager - North Ryde (New South Wales)
🏢 Achieve Australia
📍 New South Wales