Expression of Interest - Client/IT Support Administrator

Box Hill Institute, ABN 76 268 630 462 – Watsonia VIC

$76,950 - $76,950 a year

Casual/Temporary

9d ago , from Box Hill Institute, ABN 76 268 630 462

Ready to Support Defence Through Technology?

Expression of Interest - Client / IT Support Administrator

We are seeking expressions of interest from motivated IT professionals interested in supporting Box Hill Institute's Defence Department at Simpson Barracks, Watsonia. Working in a secure Defence environment, this area delivers critical IT support and innovative learning technologies that contribute to Defence training outcomes.

As our Defence operations continue to evolve, we are interested in connecting with individuals who can contribute technical expertise, a strong customer service focus, and a commitment to delivering reliable technology solutions in a dynamic environment.

This EOI is an opportunity to register your interest in a future Client / IT Support Administrator role within the Defence Faculty. While there may not be an immediate vacancy, we welcome expressions of interest from suitably skilled professionals interested in this unique environment.

Salary is $76,950 per annum plus 12% superannuation.

Why work with us?

At Box Hill Institute, we offer more than just a job - we offer a supportive and rewarding work environment where your wellbeing, growth, and achievements are celebrated. Our benefits are designed to help you thrive both professionally and personally:

- Flexible work arrangements to support work-life balance
- On-site parking for added convenience
- Career progression opportunities and reward & recognition programs to celebrate your success
- Generous leave options such as Defence Reserve Service, Emergency Response, up to 20 days paid Family Violence leave and up to 16 weeks paid Parental Leave
- Health & wellbeing supports and resources, including FREE flu-vaccinations, FREE skin checks, FREE health checks and corporate health insurance discounts
- Financial perks like novated leasing and salary packaging




- Unique campus experiences to support student learning, including $5 haircuts, shaves and grooming at our Barbershop as well as discounted treatments at our Day Spa and Beauty Salons located at our Elgar campus
- Exclusive staff discounts on CAE/Box Hill Institute short courses for staff and their immediate family as well as discounted access to our floristry, beauticians, restaurant, Vet & dog grooming

In this role, you will:

- Deliver client‑focused IT support across BHI Defence Faculty learning platforms, including Moodle and other digital delivery tools
- Support the delivery and maintenance of Defence IT solutions, assets, and systems
- Respond to IT and client enquiries accurately and in line with service standards
- Assist with system integration, documentation, and continuous improvement initiatives
- Support IT training, standard operating environments, and compliance requirements
- Build robust working relationships with internal teams and Defence stakeholders

About you

You're a proactive IT support professional with a strong service mindset and the ability to work confidently in a secure, fast‑paced environment. You bring:

- Qualifications or experience in Information Technology
- Strong experience supporting software platforms and end‑user hardware
- A client‑centric approach and the ability to communicate with stakeholders at all levels
- The ability to obtain and maintain NV1 security clearance

About us:

For over 100 years, we've been changing lives for the better, continuing to make this world a better place for all. By providing people with opportunities to expand their knowledge, experience and understanding of the world, we empower them to change their lives.





Our students can pursue everything from short courses through the Centre for Adult Education (CAE), Victorian Certificate of Education (VCE), VCE Vocational Major (VCEVM), Victorian Pathways Certificate (VPC), pre-apprenticeships, apprenticeships certificates, diplomas, and higher education degrees. We support our students' ambitions to study through our well-equipped classrooms at our campuses in Box Hill, Lilydale and the Melbourne CBD, as well as remotely with blended and online courses.

We are committed to a highly motivated and aligned workforce, so we'll be by your side to enable you, help you grow, and offer you benefits which enhance your work life balance.

Box Hill Institute is a welcoming, safe and respectful work environment. We are work-life friendly and an equal opportunity employer. We encourage people from all backgrounds, abilities and identities to apply for our vacancies.

Box Hill Institute is a Child Safe Organisation and has a zero tolerance towards the harm or abuse of children and young people. We believe that child safety is everyone's responsibility. All employees, volunteers, contractors and service providers are required to promote a culture of child safety, comply with the Child Safe Standards and other relevant legislation and reporting obligations of suspected child abuse as per the Institute's Child Safety Policy and Procedures. All employees are required to hold and maintain a current, valid Working with Children Check for the duration of their employment at their own expense.

Candidates for employment at Box Hill Institute will be subject to pre-employment probity checks, and must satisfy Box Hill Institute's pre-conditions for employment.

Box Hill Institute reserves the right to withdraw an advertised position at any stage.

Expressions of interest will be reviewed periodically. Although you may not hear from us straight away, we're excited to connect with talented professionals and will be in touch if your background is a strong match.

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📌 Expression of Interest - Client/IT Support Administrator (Williamstown)
🏢 Box Hill Institute, ABN 76 268 630 462
📍 Williamstown