Patient Experience Coordinator (HM1) - Liverpool Hospital - Perm FT

To help us assess your suitability for the role, please tell us as much as you can about yourself in response to the questions below.

Relevant tertiary health qualification and/or equivalent experience within a hospital workplace and/or NSW Public Health System.

Demonstrated ability to communicate, liaise, negotiate and consult effectively with a variety of stakeholders.

Demonstrated understanding of acting as an advocate for positive patient experiences and participation in healthcare decision-making.

Understanding of relevant legislation and policy, including patient rights and NSW Health Complaint Management Guidelines.

If you’d like more details, we’re here to help.

Position Information

Diversity, Culture & Inclusion

We are proud to be an equal opportunity employer dedicated to accessibility and a supportive recruitment experience. If you require adjustments or assistance during the application process, please contact ***************@health.nsw.gov.au

We value the diverse backgrounds, experiences, and perspectives of our workforce and are committed to fostering a respectful and welcoming environment. We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, neurodivergent individuals, those from Refugee, multicultural and multifaith backgrounds, and members of the LGBTQI+ community.

Aboriginal Workforce

More Than Just a Job – Why Work With Us?

12% superannuation

Salary packaging and novated leasing via





Annual leave with 17.5% leave loading (for full-time and part-time staff)

One extra day off each month for full-time employees

Work-Life Balance

Flexible work options, including hybrid and varied hours (depending on the role)

Paid maternity and parental leave

Generous leave options like long service and carers leave

Grow Your Career

Discounted gym membership through Fitness Passport

Free and confidential support for staff and their families via our Staff Wellbeing and Support Service (EAP)

Wellbeing programs that promote mental health, resilience, and balance

Additional Information

Child Safe Employment

South Western Sydney Local Health District is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementingthe

- South Western Sydney Local Health District is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementingthe Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.

Temporary Positions

For fixed-term or temporary contracts, there may be opportunities for ongoing permanent employment, subject to policy and organisational requirements.

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📌 Patient Experience CoordinatorLiverpool Hospital - Perm FT (Liverpool)
🏢 NSW Health
📍 Liverpool