Nationwide Group in Australia is seeking an experienced Service Delivery Manager to lead towing operations, manage day-to-day delivery, recruit and develop Tow Truck Operators, and ensure service commitments are met while maintaining safety and compliance.
You will forecast workforce and fleet requirements, monitor KPIs, partner with dispatch, and drive continuous improvement across the contractor network to deliver outstanding customer outcomes and commercial results.
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📌 Towing Operations Service Delivery Lead (Dandenong)
🏢 Nationwide Group
📍 Dandenong
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