Are you a master communicator who thrives on connecting people, managing high-profile projects, and turning community insights into real-world outcomes? We are looking for a energetic Senior Engagement Officer to lead tailored engagement strategies and build trusted relationships. Are you ready to facilitate meaningful participation, manage sensitive projects with poise, and make a tangible impact?

The Details

- Start: ASAP
- Role Type: Temporary Contract: Part-time, 4 days per week
- Contract Term: 6 Months
- Work Rights: Full Australian working rights required

Key Responsibilities

- Strategy & Frameworks: Develop, refine, and implement contemporary community engagement strategies and frameworks to meet specific project needs.
- Facilitation & Events: Lead best-practice engagement activities including walk-shops, working groups, forums, and community workshops.
- Channel Management: Manage communications across multiple platforms, including social media, online consultation mediums, and telephone enquiries.
- Project & Crisis Management: Professionally manage high-profile, sensitive, or contentious projects while calmly navigating conflict and political environments.
- Advisory & Reporting:



Provide high-level engagement advice to internal business units, evaluate the effectiveness of activities, and report on outcomes.

Skills & Experience Required

- Qualifications: A Degree in Communications, Public Relations, Public Participation, Social/Strategic Planning (or equivalent solid experience). An IAP2 Certificate in Public Participation is highly desirable.
- Licence: Current Class C Drivers Licence.
- Proven Experience: Extensive background running diverse community engagement programs (specifically co-design and trauma-informed approaches) for large, public-facing organisations.
- Communication Mastery: Outstanding interpersonal, negotiation, and high-level facilitation skills, with the ability to manage conflict effectively.
- Adaptability: Proven capacity to work autonomously within budgets, adapt to changing priorities, and handle frequent interruptions with a solution-focused mindset.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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📌 senior engagement officer (Central Coast Council)
🏢 Hr Partners
📍 Central Coast Council