Northside Dental and Implant Centre – Turramurra NSW

Northside Dental & Implant Centre is a leading dental practice dedicated to providing exceptional patient care and advanced dental solutions in Turramurra. We are committed to delivering high-quality dental services in a welcoming, professional environment.

About the role

We are seeking an Experienced Dental Receptionist to join our team at Northside Dental & Implant Centre in Turramurra, NSW. This position plays a crucial role in delivering outstanding patient experiences and ensuring the smooth operation of our practice.

You will be a part of an experienced team responsible for managing reception operations, coordinating appointments, and supporting our clinical and administrative teams. This role is essential to maintaining the high standards of patient care and professionalism that define our practice.

Key responsibilities

- Manage reception desk operations, including greeting patients, answering telephone enquiries, and scheduling appointments efficiently
- Maintain accurate and up-to-date patient records and dental treatment documentation
- Process patient payments, manage accounts receivable, and handle billing inquiries with professionalism and accuracy
- Coordinate patient communications regarding appointment reminders, treatment plans, and post-operative care instructions
- Handle patient complaints and concerns with empathy, discretion, and professional resolution
- Maintain a clean, organized and welcoming reception environment that reflects our practice standards

What we're looking for





- Experience working as a dental receptionist in a busy dental practice
- Proficiency with dental practice management software (OASIS preferable but not essential) and Microsoft Office applications
- Excellent customer service and communication skills with the ability to interact professionally with patients, staff and external contacts
- Strong organisational and time management abilities
- Attention to detail and commitment to maintaining accurate patient records and confidential information
- Knowledge of dental terminology, procedures, and treatment planning processes
- Experience in patient scheduling, appointment management, and coordination of clinical operations
- A qualified demeanour, discretion, and commitment to patient confidentiality

What we offer

- Northside Dental & Implant Centre offers a competitive remuneration package reflecting your experience and skills. We provide a supportive, collaborative work environment where your contributions are valued and recognised. Our team benefits include professional development opportunities to enhance your skills and knowledge, a positive workplace culture focused on patient care excellence, and the satisfaction of working with experienced dental professionals. We are committed to supporting the wellbeing and work-life balance of our team members, and we welcome discussions about flexible working arrangements where possible. We offer a role where you can develop your career within a respected dental practice dedicated to providing outstanding patient care.

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📌 Dental Receptionist (Ku-ring-gai Council)
🏢 Northside Dental & Implant Centre
📍 Ku-ring-gai Council