About us
Skills Insight is a national not-for-profit Jobs and Skills Council, appointed by the Australian Government. We work with industry stakeholders across agribusiness, fibre, furnishing, food, animal and environment care to shape skills and training that meet the needs of today and tomorrow.

We are looking for a communicative, collaborative, curious and service delivery-oriented team member to support our team in organising and sharing information through the support and maintenance of our business systems.

About the role
As our Digital Systems Administrator, you will report to our Digital Systems Manager and support the organisation by independently delivering:

Effective day-to-day operation of Skills Insight’s digital systems and data environment. This includes some basic administrative activities such as data entry, data cleansing, writing documentation etc.

Provide support across Microsoft 365, SharePoint, Dynamics 365 and related platforms.

Support the identification, exploration and response to technology and process use cases across the organisation, bringing recent and relevant technological information to help identify improvements, automation and efficiency opportunities.

Contribution to organisational compliance and effectiveness with data entry, storage and usage policies by supporting and monitoring activities, maintaining data quality, and assisting with the cleansing of libraries, CRM records and other digital repositories.





You will bring specific experience in:

- Experience in Microsoft 365, SharePoint
- Dynamics 365, Power Platform or the equivalent. (preferred but not essential).
- Systems administration, systems support, data support, customer support roles.
- Implementing new or changes in processes and or systems for efficiency purposes.
- Working with teams in a service-oriented role.

About you
We’re looking for someone whose profile is matched and has experience with the following:

Methodical and practical – You are methodical in your approach to the way you go about your work yet practical about making things happen, with high-quality output and strong organisational effectiveness to back this up.

Professional and communicative – Given this role collaborates with various departments and colleagues, it's significant you have a professional yet service‑like communicative approach and communicate clearly and openly.

Passion for technology, systems experience and AI literacy – You are passionate about tools and systems, you are proficient in various systems and open to using and experienced with AI tools to enhance efficiency.

Willingness to pitch in and learn – Happy to take on administrative and basic tasks, but also be willing to learn new systems, build technical capability and grow in the role.

This is an ideal role for a junior IT professional with approximately 1-2 years' experience.

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📌 Digital Systems Administrator (Melbourne)
🏢 Skills Insight
📍 Melbourne