The Alluvium Group is an employee-owned, multidisciplinary consulting group founded in 2006 to help industry, governments and communities tackle complex environmental and societal challenges.

We bring together expertise across biophysical sciences, engineering, ecology, economics, policy and social research to deliver integrated, evidence-based advice that bridges the gap between science, policy and on-ground implementation.

With local and international subsidiaries and affiliates, we are a values-driven business that prioritises environmental and social impact alongside commercial success. As we continue to grow, we are investing in the quality and consistency of the support services that enable our people to do their best work.

The Role

We are seeking an experienced and capable Executive Services Lead to build and lead a high-performing Executive Services, Team Support and Bid Support function across the Group.

You will work closely with General Managers and senior leaders to deliver a consistent, hospitality level of service across the business. This role sits at the centre of the all that we do, combining executive support, people leadership, operational excellence and continuous improvement. A key focus will be driving the adoption of AI and digital tools to streamline administrative processes, improve productivity whilst also enhancing the employee experience.

This role is based in Melbourne, requiring a strong on-site presence five days per week. The role will involve occasional travel to support your team across the Group.

About you

You are an experienced executive services, business support or operations leader who is able to combine exceptional service orientation with strong commercial acumen.





You know how to anticipate needs and create order in a fast-moving and dynamic environment whilst building trusted relationships with senior leaders and stakeholders. You are equally comfortable delivering hands-on executive support as you are in leading a team and driving the service experience across a complex organisation. You bring a natural customer service orientation, and you take pride in delivering consistent, high quality outcomes.

Skills, experience & attributes

Demonstrated experience in senior executive or business support services, operations or a related leadership role

Experience leading, coaching and developing high-performing support teams

Exceptional organisational skills, judgement, problem solving and attention to detail

Strong commercial acumen and the ability to understand broader business priorities

Confidence working with General Managers, Executives and senior stakeholders

A proactive, service-oriented approach with the ability to anticipate needs and deliver solutions

Experience improving business processes, systems and service delivery models

Strong interest in, and experience with AI, automation and digital productivity tools

The ability to influence and build productive relationships across functions and locations

Excellent written and verbal communication skills

Key responsibilities

Lead the Executive Services, Team Support and Bid Support function across Australia and internationally





Provide exceptional support to General Managers and other senior business leaders

Establish clear service standards, measures and reporting to improve the service experience

Take ownership for ‘Alluvium Central’ as the primary employee support channel

Support organisational change initiatives, including new offices, acquisitions and business ventures

Identify and implement business improvement opportunities that enhance productivity, service quality and scalability

Drive the implementation and adoption of AI-enabled tools, automation and digital solutions across Executive Services and Team Support

Lead employee onboarding and offboarding to create a consistent experience

Oversee accommodation and facilities management across the Group

Coordinate high-quality internal, client and corporate events

Develop evidence-based business cases to support efficiency, service and growth initiatives

Lead the adoption and optimisation of travel, mobility and workforce support platforms

Develop and manage the annual Executive Services budget within approved parameters

What we offer

- A values-driven, employee-owned business focused on environmental and social impact
- A senior, highly visible role with the opportunity to shape Executive Services across a growing international group
- The chance to lead meaningful AI, automation and business improvement initiatives
- The opportunity to build and lead a high-performing support function
- A collaborative, respectful culture that fosters trust, integrity and innovation
- A contemporary Melbourne office environment and the opportunity to work closely with senior leaders
- A competitive salary package commensurate with experience and capability

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📌 Executive Services Lead (Melbourne)
🏢 Alluvium
📍 Melbourne