Reception / Front Office Coordinator (Full-Time)

Join a team that genuinely loves coming to work!

At North Fitzroy Dental, we believe a outstanding workplace starts with great people. We're a modern, well-established practice located directly opposite the beautiful Edinburgh Gardens in Fitzroy North, and as we continue to grow, we're looking for an experienced Reception / Front Office Coordinator to join our friendly team.

If you're passionate about providing exceptional customer service, enjoy working in a fast-paced environment, and want to be part of a supportive team that values learning, laughter and outstanding patient care, we'd love to hear from you.

Why join North Fitzroy Dental?

We know there are plenty of dental practices out there—so here's what makes us different.

Our team regularly says their favourite part of working here is:

"100% the working environment! Everyone genuinely gets along."

"We go the extra mile for our patients... and we have fun doing it."

"Management has an open-door policy and is always approachable and supportive."

"The quarterly team outings are always a highlight, and our annual Kris Kringle is guaranteed to make everyone laugh!"

"Being across from Edinburgh Gardens is amazing—it's the perfect place to enjoy your lunch break."

What you'll enjoy

- A supportive, welcoming team culture
- Ongoing training and professional development
- Opportunities to grow your career within the practice
- Modern technology and systems
- A workplace where your ideas and contribution are valued
- Regular team celebrations and social events
- Beautiful Fitzroy North location with cafés, public transport and Edinburgh Gardens at your doorstep

About the role





As the first point of contact for our patients, you'll play an important role in creating an exceptional patient experience from the moment they walk through the door.

Your responsibilities will include:

- Greeting patients and providing outstanding customer service
- Managing appointments via phone, email and in person
- Processing payments (EFTPOS, HICAPS, PRODA and other payment systems)
- Managing email correspondence
- Processing supplier invoices
- Supporting the clinical and administration teams
- Helping ensure the day runs smoothly for both patients and staff

What we're looking for

We're seeking someone who is positive, organised and enjoys working with people.

Ideally, you'll have:

- At least 12 months' experience in a healthcare reception or administration role
- Excellent communication and interpersonal skills
- Outstanding organisational skills and attention to detail
- The ability to multitask in a busy environment
- Confidence using computers and learning new systems
- A proactive attitude and willingness to jump in wherever needed
- A genuine passion for delivering exceptional patient care
- A great sense of humour—we love to have fun while we work!

About us

Our practice is home to:

- 4 Dentists
- 5 Oral Health Therapists/Hygienists
- An incredible team of Dental Assistants
- A supportive Front Office and Management team

We pride ourselves on delivering high-quality dentistry with compassion, professionalism and genuine care for every patient.

Hours

Monday – Friday: 7:30am – 6:00pm

Saturday: 7:30am – 1:30pm

Enjoy a 4-day work week, plus a half-day Saturday once a fortnight.

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📌 Front Office Coordinator (Yarra Junction)
🏢 North Fitzroy Dental
📍 Yarra Junction