Join a team who have established themselves as Support at Home Experts. Bring your Care Management expertise to a team that's ready to deliver and innovate.

About this prospect

As a Care Manager, you'll be at the heart of what we do – helping clients live well at home while ensuring high-quality, person-centred care. This role isn't just about coordination; it's about connection, strategy, reablement and making a difference.

You'll champion client outcomes and contribute to business success by building trust, identifying unmet needs, and helping us bring Dovida's relationship-based care to more people across Redlands.

You'll collaborate closely with our passionate office team and national network, with the flexibility to work from home when on the road and in the office.

- Additional car allowance of $15,000
- Build a meaningful career supporting older Australians and their families to live well at home
- Enjoy your birthday your way with a paid day off each year
- Paid wellness, volunteering and study leave to support your wellbeing and growth
- Save on your next car with our novated leasing options
- Be recognised at our annual Heart of Dovida Awards, celebrating the people who bring our values to life

Key Responsibilities:

- Build strong, trust-based relationships with clients and families
- Lead client onboarding, reviews, and ongoing care coordination through a wellness and reablement lens




- Develop and formalise individualised care plans and service agreements
- Actively promote Dovida's services to ensure high-quality support and stronger business outcomes
- Provide ongoing feedback and collaboration with our Caregiver team
- Document interactions and keep all stakeholders informed

About you

- Previous experience in case management, ideally in aged care or Home Care Packages/ Support at Home
- Outstanding relationship-building and communication skills
- A confident, professional approach to client engagement and service promotion
- Experience with Microsoft Office Suite – especially Outlook, Excel, and Word
- Strong organisation, time management, and documentation skills Valid Australian Driver's Licence and willingness to travel to our Birkdale office and out to Logan and surrounds
- Passion for empowering older Australians to live independently and with dignity

ABOUT US

Dovida is a national provider of high-quality, relationship-based home care. We support older Australians with services including companionship, domestic help, personal care, transport, and more - all delivered with heart.

Our mission is empower and uplift our clients, keeping them at the centre of every decision. We're a team that values compassion, professionalism, and a drive to do things better.

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📌 Care Partner (Gold Coast)
🏢 Dovida
📍 Gold Coast