Job Description

Randstad has partnered with ALPA (Arnhem Land Progress Aboriginal Corporation), one of Australia's largest Aboriginal-owned not for profit organisations. We are seeking passionate individuals ready to bring their skills to some of the most beautiful and remote parts of Northern Australia.

This isn't just a job, it's an opportunity to support the social and economic development of remote communities.

/n

About your next role

/n

/n

- You must be Australian Citizen or Permanent Resident, in accordance with Federal Government compliance standards.

/n/n

Are you enthusiastic and looking to progress your career in IT further? As a Travelling Support Technician, you will be the hands-on technical expert ensuring vital technology remains operational for our remote communities, retail stores, and corporate offices.

/n

/n

- Install and maintain a variety of easy key technologies including POS systems, CCTV cameras, NVRs, and networking equipment

/n

- Support end-user devices such as desktops, laptops, and associated software

/n

- Perform basic network resolutions including port testing, re-terminations, and WAP diagnostics

/n

- Assist the Help Desk team using ITIL-aligned processes for incident and asset management when not travelling

/n

- Maintain accurate records of hardware configurations and contribute to the internal knowledge base

/n

- Provide high-quality customer service by communicating technical information clearly to non-technical users

/n

- Travel to remote communities via light aircraft and 4WD to perform technical maintenance, troubleshooting, and product installation.

/n/n

What we look for

/n

/n

- You are technically proficient and enjoy a mix of field-based problem solving and office-based support.

/n

- Continuous 4+ years of relevant - hands on experience in computer hardware and software, professionally or through personal endeavours well regarded

/n

- Familiar with Service Desk or Helpdesk environments

/n

- Excellent communication skills with a strong focus on customer service

/n





- Ability and willingness to travel to remote First Nations communities. While not a full time travelling role, applicants will need to be willing to travel upwards of 60 days throughout a year, on travel commitments.

/n

- Confidence using hand and power tools

/n

- Relevant working history, including Permanent Residency within Australia

/n

- Current Australian Driver's Licence

/n

- Ability to obtain necessary clearances for remote community work

/n/n

What you will get in return

/n

/n

- Additional Not-for-Profit salary packaging advantages, through our partnership with CBB, to boost your salary further.

/n

- 5 weeks annual leave + 17.5% leave loading

/n

- 12% superannuation

/n

- The chance to make a meaningful difference in remote First Nations communities

/n/n

Randstad has partnered with ALPA (Arnhem Land Progress Aboriginal Corporation), one of Australia's largest Aboriginal-owned not for profit organisations. We are seeking passionate individuals ready to bring your skills to some of the most beautiful and remote parts of Northern Australia.

This isn't just a job, it's an opportunity to support the social and economic development of remote communities.

/n

About your next role

/n

/n

- You must be Australian Citizen or Permanent Resident, in accordance with Federal Government compliance standards.

/n/n

Are you enthusiastic and looking to progress your career in IT further? As a Travelling Support Technician, you will be the hands-on technical expert ensuring vital technology remains operational for our remote communities, retail stores, and corporate offices.

/n

/n

- Install and maintain a variety of easy key technologies including POS systems,



CCTV cameras, NVRs, and networking equipment

/n

- Support end-user devices such as desktops, laptops, and associated software

/n

- Perform basic network resolutions including port testing, re-terminations, and WAP diagnostics

/n

- Assist the Help Desk team using ITIL-aligned processes for incident and asset management when not travelling

/n

- Maintain accurate records of hardware configurations and contribute to the internal knowledge base

/n

- Provide high-quality customer service by communicating technical information clearly to non-technical users

/n

- Travel to remote communities via light aircraft and 4WD to perform technical maintenance, troubleshooting, and product installation.

/n/n

What we look for

/n

/n

- You are technically proficient and enjoy a mix of field-based problem solving and office-based support.

/n

- Continuous 4+ years of relevant - hands on experience in computer hardware and software, professionally or through personal endeavours well regarded

/n

- Familiar with Service Desk or Helpdesk environments

/n

- Excellent communication skills with a strong focus on customer service

/n

- Ability and willingness to travel to remote First Nations communities. While not a full time travelling role, applicants will need to be willing to travel upwards of 60 days throughout a year, on travel commitments.

/n

- Confidence using hand and power tools

/n

- Relevant working history, including Permanent Residency within Australia

/n

- Current Australian Driver's Licence

/n

- Ability to obtain necessary clearances for remote community work

/n/n

What you will get in return

/n

/n

- Competitive Salary

/n

- Additional Not-for-Profit salary packaging advantages, through our partnership with CBB, to boost your salary further.

/n

- 5 weeks annual leave + 17.5% leave loading

/n

- 12% superannuation

/n

- The chance to make a meaningful difference in remote First Nations communities

/n #J-18808-Ljbffr

📌 Travelling IT Support Technician (Darwin)
🏢 Randstad
📍 Darwin