CRM Data Product Owner at Westpac Group. About the role Westpac Group is developing a new enterprise CRM system that will utilize Microsoft Dynamics, enhanced by solid data foundations, integrations, and analytics. We seek CRM Product Owners to become part of a new team responsible for defining the vision, roadmap, and delivery priorities for this initiative.

Key facts

- Location: Sydney, Sydney Region
- Engagement: Permanent, Hybrid
- Working Team: Data, Digital & AI (DDAI) | Corporate & Institutional Banking (CIB)

What you'll do

- Define and prioritize the product roadmap for the CRM system, ensuring alignment with business goals.
- Collaborate with cross-functional teams to deliver features and enhancements that meet user needs.

Requirements

- Minimum of 5 years of experience in product ownership or management within a technology or data-driven environment.
- Strong understanding of CRM systems,



particularly Microsoft Dynamics.
- Proven ability to manage stakeholders and communicate effectively across various levels of the organization.

Nice to have

- Experience in the banking or financial services sector.
- Familiarity with data analytics and integration processes.

Skills & tools

- Proficiency in Microsoft Dynamics and CRM-related technologies.
- Experience with Agile methodologies and product development frameworks.

Practical notes

- Applicants must have the right to work in Australia.
- Hybrid working arrangements are available, combining remote and in-office work.
- Competitive salary and advantages will be offered to the successful candidate.

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📌 CRM Data Product Owner (Canberra)
🏢 Westpac Group
📍 Canberra