Full time, Permanent

14d ago , from Appentency Recruitment Services

- End-to-end technical project delivery, includingthe design, implementation
- Senior Project implementation role working with mid-marketclients between 100 and 1000 staff
- Cloud M365 focused project role offering projectsacross Identity, SSO, Email, OneDrive, SharePoint/Teams, Intune, Defender, AzureIaaS design and migration, Microsoft Viva, Microsoft Copilot, Azure VirtualDesktop or Windows 365

Our clientis Australian consultancy dedicated to enabling Australian businesses intodigital transformation journey across Cloud solutions, AI, Cyber Security andAutomation.

About The Role

Thepurpose of this role is to provide expert technical services in the delivery ofprojects and support services, focusing on Microsoft Modern Workplacetechnologies such as Intune/Autopilot, Defender, M365 migrations, HybridExchange, SharePoint/Teams, Azure Virtual Desktop, Windows 365, Copilot andViva.

You willbe responsible for end-to-end technical project delivery, including the design,implementation, support, and resolution of complex technical issues. This rolerequires full ownership of projects, ensuring successful execution frominception to completion. You will work as part of a growing technical team. Youmust be able to collaborate with the team as well as autonomously deliverexcellent outcomes.

Role and Responsibilities:

- ProjectImplementation: Serve as the senior engineer on systems/solutions projects,collaborating with the Project Manager and technical lead to ensure smooth andcorrect implementation of customer solutions.
- SystemAnalysis and Design: Perform system analysis, technical design, implementation,and maintenance of systems with an emphasis on Cloud and infrastructuretechnologies.




- TimelyDelivery: Ensure technical delivery activities are performed in a timelymanner, in accordance with contracted terms and agreed design.
- CustomerSatisfaction: Ensure corporate customer satisfaction standards are met andfollow up with clients to ensure they are satisfied with the service orproducts provided.
- TechnicalSupport: Resolve complex problems with clients’ systems and/or softwareapplications and provide technical support to client requests, dealing withcomplex service queries and problems.
- TechnologyEvaluation: Assist in technically evaluating new and emerging technologies fortheir fit within MSP’s product portfolio.
- CustomerService: Provide a high level of customer service as required, on-site orremotely.

Experience/Skill:

- A minimum of 6+ years of related technicalexperience working with M365 and cloud technologies and with mid-market clientsthat are between 100 to 1000 seats
- Previous experience in an MSP environment,particularly with Project Delivery
- Ability to work unsupervised onsite/remote forextended periods or as part of a team.
- Technical expertise in the design, implementation,and support of systems applied to small and medium environments.
- Experience with Cross Tenant, Google and/or On-Premto Microsoft 365 migrations (Identity, SSO, Email, OneDrive, SharePoint/Teams,Intune, Defender).




- Experience with Microsoft 365 services includingEntra ID, Conditional Access, PIM/PAM.
- Microsoft Unified Endpoint Management, WindowsAutopilot, Intune MDM/MAM configurations for Apple and Android.
- SharePoint Online / Microsoft Teams Design,Implementation and Migration including Governance and Security.
- Hybrid Exchange Configuration, Migration, andDecommissioning.
- Microsoft Defender for Endpoint configurations andhardening best practices.
- Microsoft Purview for data protection andgovernance.
- Windows Server 2016, 2019, and 2022.
- Understanding of well-known security frameworkssuch as CIS or Essential 8 for best practice configurations.
- Expertise in fault finding and problem diagnosisfor infrastructure and network issues.
- Strong customer relationship-building skills, ableto quickly develop repo and credibility with clients at all levels and maintainthose relationships for the duration of the project lifecycle.
- Excellent communication skills, both verbal andwritten.
- Excellent analytical and problem-solving skills.
- Strong commitment, enthusiasm, and drive with theability to work through conflicting pressures and priorities.
- Relevantvendor certifications across Azure IaaS design and migration, Microsoft Viva,Microsoft Copilot, Azure Virtual Desktop or Windows 365

What is on offer

- Competitive Remuneration & Permanent position
- Excellent client engagement role and end-to-endexposure role
- Outstanding team and culture in a growing company

Other titles for this role in other organisation might be: CloudEngineer, M365 Project Engineer, Modern Workplace Consultant, Azure Consultant, Cloud Migration Consultant, Modern Workplace

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📌 Senior Microsoft 365 Engineer (Melbourne)
🏢 Appentency Recruitment Services
📍 Melbourne