Life Claims - Senior Case Managers / Case Managers

Our client is a global life insurance business, which has a long-standing presence and strong reputation in the Australian market. The business already has a large and established claims function (and support functions) and these new roles are designed to support the business, existing team and future growth.

Roles and Information:

- Case Manager and Senior Case Managers
- Group and Retail Teams
- Salary range of $105K - $135K Package + Bonus
- Hybrid working arrangements (2 or 3 days working from home)
- Robust team culture and onboarding
- Newly created roles across corporate & industry funds to choose from
- Employee incentive plan and discounted insurance

Responsibilties/ Tasks:

- Manage a portfolio of retail or group claims




- Senior Case Managers manage a smaller portfolio of more complex and detailed claims
- Work with empathy and understanding with claimants
- Conduct file reviews on assessed claims for payment approvals
- For Seniors, coach and mentor more junior claims consultants

If you have ife insurance claims experience (or potentially WC or Rehab) and want a change and to work for a growing business, then there are multiple roles. You will join teams with experienced and capable managers, and have the full support of a well-planned training and onboarding function. It's a time many are joining so you will be far from the only new starter.

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📌 Life Claims - Senior Case Managers / Case Managers (Melbourne)
🏢 B & K Consulting
📍 Melbourne