Trio Automotive Group is a growing Roadside Assistance and Towing company, and we are seeking motivated and customer-focused NRMA Roadside Assistance / Tow Truck Operators to join our growing team. This role offers a outstanding opportunity for individuals who enjoy hands-on work, helping customers, and being part of a supportive and professional team.
About the Role
As an NRMA Roadside Assistance / Tow Truck Operator, you will provide high-quality roadside assistance and towing services while delivering excellent customer service. You will represent Trio Automotive Group professionally and ensure customer safety and satisfaction at all times.
Key responsibilities include:
- Operating tow trucks safely and in accordance with company procedures
- Maintaining cleanliness and presentation of allocated work vehicles
- Using tablets and computer systems for job records and training
- Providing professional and friendly customer service
What We Offer
- Supportive and friendly team environment
- Extensive onboarding and ongoing training
- Flexible shift options
- Opportunities for career growth and development
- Weekly recognition programs
- Annual Christmas party and company social events
Skills & Experience
- Current open car licence (Essential)
- MR or HR licence
- Sound knowledge of motor vehicles
- Strong problem-solving skills
- Computer literate and confident using smart tablets
- Physically fit and capable of manual tasks
- Strong work ethic and customer-focused attitude
- Ability to work Weekends & OnCall Nights as part of a shared team roster.
What’s On Offer
- Competitive income packages for the right candidates
- Regular and ongoing training provided
- Stable, long-term employment with a growing organization