Cleaners Hub is seeking a full time ICT Customer Support Officer to provide technical support and ensure the efficient operation of the company’s IT systems, networks, software applications and end-user equipment.

Key Responsibilities

- Responding to user inquiries regarding hardware, software and network-related issues
- Diagnosing, troubleshooting and resolving ICT system problems
- Installing, configuring, maintaining and updating software applications and operating systems
- Setting up, maintaining and supporting computer networks
- Ensuring the efficient use of IT applications and equipment across the business
- Adapting existing software and system settings to meet user and operational requirements
- Assisting with website maintenance and basic updates
- Repairing, replacing or coordinating the repair of peripheral equipment,



including printers, terminals and networking devices
- Providing technical guidance and basic training to staff on ICT systems and applications
- Maintaining records of issues, solutions and system changes

Key Skills and Experience

- Diploma or higher qualification in IT, computer science, or a related field.
- Proven experience of 1 year in an ICT support or customer support role.
- Strong problem-solving and troubleshooting skills.

This is a full-time role, with a remuneration in the range of $75,000 to $80,000 (depending on skills, experience and qualifications) plus superannuation.

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📌 Full-Time ICT Customer Support Officer (Bankstown)
🏢 CLEANERS HUB SYDNEY
📍 Bankstown