Altona, Victoria

At CHEP, we help move more goods, to more people, in more places than any other organisation on earth. Through our sustainable, share-and-reuse model, we work with the world’s leading brands to deliver smarter, safer and more effective supply chains.

We’re looking for a hands‑on, people‑focused Service Centre Manager to lead our Altona plant operation—driving performance across safety, service, quality and cost.

The Opportunity

Reporting to the Regional Operations Director – VIC, TAS & SA, you’ll take ownership of a high-volume, multi-shift production site, leading a workforce of 60+ employees. This is a role for a practical, well‑rounded leader who can balance frontline engagement with operational strategy and continuous improvement.

Key Responsibilities

Lead and embed a strong Zero Harm safety culture across the site

Manage and develop a large, multi‑shift workforce

Deliver operational performance across safety, quality, service and cost

Drive continuous improvement initiatives and best practice processes

Partner closely with customers, sales and internal stakeholders

Manage budgets, production planning and cost control

Lead employee relations, engagement and workforce planning





Ensure compliance with all safety, environmental and legislative standards

Support capital investment planning and equipment optimisation

About You

You’re a hands‑on operations leader who thrives in fast‑paced industrial environments and knows how to get the best out of people and processes.

You will bring:

A trade qualification or engineering background (highly regarded)

Proven experience managing multi‑shift operations in manufacturing, logistics or similar

Leadership experience with large, diverse teams (50+ employees)

Strong people leadership capability, including IR/ER exposure

Commercial understanding of budgets, forecasting and cost management

An all‑rounder mindset—comfortable on the floor, in the office, and influencing stakeholders

Strong communication and stakeholder engagement skills

Why Join CHEP?

Work for a global leader in supply chain solutions with a strong sustainability focus

Lead a critical, high‑impact operation in a key Melbourne site

Be part of a culture built on safety, respect and continuous improvement

Access real opportunities for career growth and development

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