06 Aug
|
Bluefin Resources
|
Melbourne
06 Aug
Bluefin Resources
Melbourne
Bluefin Resources is seeking an RG 271 Complaints Officer/Dispute Resolution Specialist to manage customer complaints in a major financial services setting. You will ensure fair outcomes, support regulatory reporting, and draft compliant IDR responses within mandated timelines.
The role focuses on end-to-end complaints handling, including escalations to AFCA when needed, while maintaining accurate records in the firm's complaints system. Initial contract of 3 months with potential extensions.
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📌 Complaints & Dispute Specialist (Melbourne)
🏢 Bluefin Resources
📍 Melbourne