As the Director of Operations for Shangri-La Sydney, you will be responsible for overseeing all aspects of operations, achieving performance targets, and ensuring the highest standards of service. You will lead teams, implement energetic strategies to enhance guest satisfaction, and manage budget forecasting and financial control. Strong leadership skills, operational experience in a luxury hotel environment, and a passion for delivering unparalleled guest service are essential for success in this role.
You will ensure compliance with health and safety regulations and promote a culture of excellence among team members.
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📌 Operations Director (City of Sydney)
🏢 Shangri-La Group
📍 City of Sydney
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