Receptionist and Admin Officer - Gosford

Receptionist & Administration Assistant | NSW Government

Contract until 18/9/2026 + possible extensions
Up to $42.26 p/h + super
Gosford location

The opportunity

A well-established NSW Government agency is seeking a reliable and customer-focused Receptionist & Administration Assistant to join their Public Guardian division on a contract basis.

This is a varied front-line role - you'll be the first point of contact for internal and external customers, managing a busy reception and switchboard while providing broad administrative support to the team. It's a great entry point into the NSW public sector for someone with robust people skills and a solid administration background.

What you'll be doing

- Managing reception - answering and directing phone calls, responding to counter enquiries and emails from staff and customers in a timely and professional manner
- Operating a computerised switchboard and directing enquiries to the appropriate area
- Providing broad administrative support including word processing, data entry, preparing correspondence and meeting papers,



taking minutes and maintaining electronic and file records
- Supporting meetings, events and staff travel arrangements in line with internal and external policies
- Undertaking routine financial activities in accordance with relevant practices and standards
- Assisting with projects and research as required
- Handling sensitive and complex enquiries with discretion, professionalism and empathy

What we're looking for

- Previous experience in a reception, administration assistant or customer service role
- Experience using a computerised switchboard (essential for switchboard-focused positions)
- Strong communication skills — confident and professional across phone, email and face-to-face
- High attention to detail and the ability to manage competing demands in a busy environment
- Proficiency in Microsoft Office and general office technology
- Ability to handle sensitive matters with discretion, empathy and cultural awareness
- Must be willing to undergo a National Criminal History Record Check and Working with Children Check

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📌 Receptionist and Admin Officer - Gosford
🏢 Ampersand
📍 Gosford