Microsoft Technical Specialist (MTS) – Job Description
Big Picture has provided managed sales and enablement teams to the IT sector for over 30 years. Join Big Picture's global team supporting the Microsoft business within Dell.
Overview
A
Microsoft Technical Specialist (MTS)
is a hybrid
technical pre-sales + sales enablement role
responsible for driving Microsoft product revenue within Dell sales environments. The role combines
technical expertise, commercial awareness, and stakeholder engagement
to influence pipeline and close prospects.
Core Responsibilities
Increase revenue of Microsoft products across all lines of business
Drive
up-sell and attach opportunities
on Dell hardware deals
Detect opportunities through
pipeline discussions and deal analysis
Support strategic deals with technical and licensing expertise
Pre-Sales & Technical Support
Provide presales support for Dell sales teams and partners
Answer product, licensing, and technical queries from sales teams
Deliver
customer presentations, demos, and solution positioning
Support RFP responses and solution design (e.g., HCI, datacentre, Azure)
Improve internal sales teams' knowledge of Microsoft products
Deliver ongoing
sales coaching and product training
Champion accreditation via programmes like Dell Microsoft Academy
Provide training to
channel partners and resellers
Engage with customers alongside Dell sales teams to influence decisions
Drive partner engagement and support channel sales opportunities
Act as a
subject matter expert (SME)
for Microsoft solutions on Dell hardware
Program & Marketing Support
Support product launches and refresh cycles
Design and execute local
sales incentives and marketing programmes
Promote Dell–Microsoft "Better Together" value proposition
Share
POCs, win stories, and customer scenarios
Key Skills & Requirements
Experience
3–5+ years in
technical sales, pre-sales, or IT solutions
Experience with hardware/software ecosystems (Dell, Microsoft, etc.)
Proven track record in
pipeline influence or revenue generation
Technical Knowledge
Solid knowledge of:
Core Skills
Ability to translate technical concepts into business value
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📌 Microsoft Technical Specialist New South Wales
🏢 Big Picture UK
📍 New South Wales
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