Gravitas Talent is excited to partner with Capillary Technologies in recruiting a leader who will play a pivotal role in driving growth across ANZ and advancing their market-leading loyalty technology platform.

VP / Growth Director – Loyalty Tech - ANZ

CAPILLARY TECHNOLOGIES

Location: Melbourne or Sydney

- Build the ANZ business from day one
- Own the strategy. Win the market. Build the team
- Expert in Loyalty, CRM and Customer Engagement

This is a career-defining opportunity to launch and lead the ANZ business for Capillary Technologies, a recognised global leader in AI-powered customer loyalty and engagement with more than 400 enterprise customers across 30+ countries. As they make a significant investment in Australia and New Zealand, we're looking for an entrepreneurial loyalty specialist with strategic sales expertise to establish their market presence, win flagship enterprise customers , and build a high-performing commercial organisation.

The Role

This is an opportunity to shape a region, influence strategy, and build a lasting business, backed by a proven platform, global delivery capability, strong customer references and significant investment.

Reporting to the global leadership team you’ll lead enterprise loyalty consulting sales across key industries including Retail, Hospitality, Travel, QSR and Consumer Goods.Initially, you'll lead from the front, opening doors, closing strategic enterprise deals and establishing Capillary's reputation in the market. As the business grows, you'll recruit and lead the ANZ commercial team, creating the strategy, culture and capability that drives long-term success.

What you'll do

- Build and execute Capillary's ANZ growth strategy.




- Win new enterprise customers and develop a strong, sustainable sales pipeline.
- Lead complex, consultative SaaS sales engagements from strategy through to close.
- Build trusted relationships with CEOs, CMOs, Chief Digital Officers and other executive decision-makers.
- Collaborate with global Product, Customer Success, Marketing and Solutions teams to deliver exceptional customer outcomes.
- Represent Capillary as a market leader across industry events, conferences and executive forums.
- Recruit, mentor and lead the ANZ sales organisation as the business scales.

What you'll bring

- Deep expertise in Loyalty, CRM, MarTech, Customer Engagement or Digital Commerce solutions; perhaps from the client side - looking for a recent challenge?
- 7+ years' success selling Enterprise SaaS solutions, Martech, CRM with Loyalty program knowledge
- Experience building markets, launching new regions or scaling high-growth technology businesses.
- A strong executive network across Retail, Hospitality, Travel, QSR or Consumer sectors.
- A consultative, value-led sales approach with exceptional commercial and negotiation skills .
- An entrepreneurial mindset with the ambition and resilience to build something significant.

Why Capillary?

Capillary Technologies is redefining how the world's leading brands build customer relationships through AI-powered loyalty, personalisation and customer engagement. This is a unique opportunity to join at the very beginning of our ANZ growth journey combining the excitement and influence of a start-up with the credibility, resources and global success of an established market leader.

If you already submitted an application via another channel - please do not respond again.

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📌 VP / Growth Director, Loyalty Tech – ANZ (Melbourne)
🏢 Gravitas Talent
📍 Melbourne