Senior UI/UX Designer at NSW Department of Customer Service

About the role

We are seeking a Senior UI/UX Designer to join our team at the NSW Department of Customer Service. This position is focused on enhancing user experiences and creating intuitive designs for our digital products. The ideal candidate will bring a strong design background and a team-oriented spirit to our innovative environment.

Key facts

- Location: The Rocks, Sydney, NSW, Australia
- Engagement: Full-time, fixed-term from July 1, 2026, to June 30, 2027, with a possibility of extension
- Team: Not specified

What you'll do

- Design and implement user interfaces that prioritize user experience and accessibility.
- Collaborate with cross-functional teams to gather requirements and translate them into effective design solutions.

Requirements

- A minimum of 5 years of experience in UI/UX design.




- Proficiency in design tools such as Sketch, Figma, and Adobe Creative Suite.
- Strong understanding of user-centered design principles and methodologies.
- Excellent communication skills to articulate design concepts and decisions.

Nice to have

- Experience in government or public sector projects.
- Familiarity with front-end development technologies like HTML, CSS, and JavaScript.

Skills & tools

- Design software: Sketch, Figma, Adobe Creative Suite.
- Prototyping tools: InVision, Axure, or similar.
- User research and testing methodologies.

Practical notes

- Salary range: $129,464 to $142,665 plus superannuation and leave loading.
- Candidates must be eligible to work in Australia.

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📌 Senior UI/UX Designer (The Rocks)
🏢 NSW Department of Customer Service
📍 The Rocks