Wilson & Bradley is a family owned and run company servicing and supplying the kitchen, cabinet making and furniture manufacturing industries with quality hardware since 1976. Since first opening their doors, Wilson & Bradley have grown to have a branch in every state of Australia, and we continue to expand to meet the growing needs of our very large customer base.

Being a family run company has allowed usto gain the reputation of a level of service other large companies simply cannot compete with.

Wilson & Bradley is a family owned and run company servicing and supplying the kitchen, cabinet making and furniture manufacturing industries with quality hardware since 1976. Since first opening their doors, Wilson & Bradley have grown to have a branch in every state of Australia, and we continue to expand to meet the growing needs of our very large customer base.

Being a family run company has allowed usto gain the reputation of a level of service other large companies simply cannot compete with.

Grow your Career with us

Wilson & Bradley is a family owned and run company servicing and supplying the kitchen, cabinet making and furniture manufacturing industries with quality hardware since 1976. Since first opening its doors, Wilson & Bradley have grown to have a branch in every state of Australia, and we continue to expand to meet the growing needs of our very large customer base.

Being a family run company has allowed usto gain the reputation of a level of service other large companies simply cannot compete with.

The Opportunity

Reporting to the Financial Controller, the Credit Manager is primarily responsible for providing leadership and direction to the Credit team. This role will also assist the team in managing a portfolio of debts and completing other designated tasks including order releasing of held orders, processing incoming payments and cash allocations (both cash with order and transactions on credit terms), account reconciliations,



managing credit limits and managing tasks within salesforce. Leading the team and setting direction is a key objective of the role.

We are looking for an experienced and passionate individual with proven experience leading and supporting a small team.

Key ResponsibilitiesInclude

- Management of Credit function and leadership of the team.
- Implement, oversee, and ensure adherence to Wilson & Bradley Credit Policy and Credit Procedures.
- Responsible for Ageing of Debtors, maintaining AR ledger and regular review of aged debtors, monitoring and improving DSO.
- Assessment of customer risk and credit analysis, evaluate the creditworthiness of potential and existing customers and monitor credit limits of all accounts.
- Managing dunning process including payment plan negotiation liaise with collection agency, bad debt provisions and write off proposal.
- Follow up new account applications to ensure completeness and timely completion.
- Ensuring set up of PPSR for all new and existing customers.
- Ensure customer account reconciliations are completed and up to date.
- Prepare monthly credit reports for senior management.
- Processing and reconciling daily all incoming payments and cash allocations for multiple methods of payments.
- Oversee end to end down payments process in SAP and ensure any incomplete orders are resolved.
- Process improvement of all tasks and systems.
- Developing effective relationships throughout the business with customers and internal key stakeholders.
- Building the communication and training plan to increase awareness to stakeholders on credit control process and deploy the objective and expectation.




- General administrative and customer service activities (e.g., re-issuing invoices), including management of Salesforce tasks.
- Respond and resolve customer queries.
- Proactively suggesting and supporting improvements and efficiencies in the business.
- Assist with additional responsibilities as required.

What we are looking for

- Minimum 5 years’ experience in accounts receivable function
- Demonstrated experience in leading a team and managing staff
- Knowledge of debt collection rules, processes and procedures.
- Exceptional written and verbal communication skills
- Analytical with attention to detail
- Pro-active in continuous improvement
- Exposure to stop credit / customer release orders is desirable
- An understanding of how Credit and processes affect the greater business with ability to align priorities to overall business strategy
- Experience in SAP S/4 Hana is desired
- Strong Microsoft Office skills – Excel, Word, Outlook

What we offer

- A fantastic working workplace and work-life balance.
- Fun and supportivecompany culture.
- Learning and development opportunities
- Value-led organisation.

In exchange for your experience, commitment, and hard work, you will join a fast-growing family run company that looks after its people. We offer a safe, collaborative culture with a diverse team, and focus on training and development opportunities. We are guided by our values which enable us to reach our goals and create an amazing employee and customer experience, these values are:

- Excellent Customer Service
- Passion and Energy for Our Business
- Encouraging and Developing Excellent People
- Safety, Integrity and Respect for Each Other
- Acting with A Sense of Urgency
- Innovation

Want to know more about us?

Visit our website below to learn more about Wilson & Bradley and the variety of products we offer!

https://www.wilbrad.com.au/

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📌 Credit Manager - VIC (Williamstown)
🏢 Wilson & Bradley
📍 Williamstown