The QA Officer is responsible for leading and maintaining the site’s Quality Assurance and Food Safety systems to ensure full compliance with regulatory requirements, certification standards, and customer expectations.

You will oversee the Quality Management System (QMS), HACCP programs, internal and external audits, testing programs, and non-conformance management, while working closely with production and operational teams to build a strong food safety culture.

This is a hands-on role across both office and production environments.

Key Responsibilities:

Lead and maintain the site’s Quality Management System (QMS) and HACCP programs

Ensure full compliance with food safety regulations, PrimeSafe requirements, and customer standards

Manage and support internal and external audits (PrimeSafe, HACCP, customer audits)

Oversee GMP inspections, hygiene inspections, traceability exercises, and pre-operational checks

Manage non-conformance investigations, CAPA implementation, and root cause analysis

Review and resolve customer complaints and quality issues

Oversee microbial testing, environmental monitoring, shelf-life validation, and product specification compliance

Maintain supplier approval programs, calibration programs, pest control and testing records

Ensure document control, traceability, and accurate QA record keeping

Provide food safety and hygiene training to operational teams

Collaborate with production, warehouse, procurement, maintenance and management teams to ensure compliance and continuous improvement

Prepare QA reports, trend analysis, and compliance documentation for management review





Other QA related responsibilities and duties that can differ with new customer requirements or certification

Skills & Qualifications:

Tertiary qualification in Food Science, Food Technology, or related field (highly regarded)

Minimum 2-3 years' experience in QA within food manufacturing or foodservice environment

Robust working knowledge of HACCP, GMP, QMS and PrimeSafe requirements

Experience leading or participating in external audits

Strong investigation and root cause analysis skills

High attention to detail and strong documentation capability

Ability to work both independently and cross-functionally

Strong communication and stakeholder management skills

Proficiency with QA systems, ERP systems and Microsoft Office

Ability to work across chilled and processing environments

What We Offer:

Competitive Annual Salary (based on experience)

Opportunity to work in a stable and growing national company

Exposure to regulatory and certification audits

Supportive leadership and cross-functional collaboration

Opportunity to play a key role in a new facility transition (Laverton site)

Career growth within a structured national QA framework

About us:

B&E; Foods is a national foodservice company supplying customers with a wide range of products including fresh poultry, meat, frozen goods, smallgoods, packaging, and groceries.

We are a progressive and people-focused business committed to food safety excellence, operational integrity, and continuous improvement. We are currently seeking a dedicated and experienced QA Officer to join our Melbourne team.

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📌 Quality Assurance Officer (Williamstown)
🏢 B&E Foods
📍 Williamstown