About this prospect: CSF services include emergency financial assistance, client advocacy and community information. The Agency is looking for receptionists to provide a high standard of customer service to people contacting or visiting the agency.

Key Responsibilities

- Greet people, clients and guests visiting CSF
- Answer the telephone, assess the nature of the call, transfer calls and take messages
- Where appropriate, inform clients of the agency’s requirements for assessment
- Where appropriate, inform clients about other agencies that may be able to assist
- When needed, assist clients complete required documentation
- Liase with Operations team, Community Support Officers and manager
- Make appointments for clients where appropriate
- Perform general office duties as directed, including use of PC and fax machine, register of incoming and outgoing mail, monitoring public access computers
- Be aware of and adhere to CSF policies and procedures
- Abide by the agency’s Code of Ethics

Category

Community Services

Commitment

Regular - more than 6 months

Type Of Work

Administration & Office Management,

Time Required

Training

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📌 Reception (Frankston)
🏢 Community Support Frankston - ??(??)
📍 Frankston