6d ago , from Illawarra Mercury Job Board

ServiceNow Senior Engineer (Health Manager Level 4)

Modernise digital platforms used across NSW Health - plus salary packaging and wellbeing advantages

Permanent Full TimeHybrid working environment with 2 days per week in the office, based at Chatswood, St Leonards, or Charlestown, supporting a healthy work-life balance

Attractive salary from $153,559.00 up to $182,954.00 + 12% Super + 17.5% annual leave loading

Applications Close: 11:59pm, Sunday 9th August 2026

Your work matters at eHealth NSW

As the digital centre of excellence for NSW Health, we design and deliver secure, scalable technology that supports patient care across the state, helping clinicians provide better healthcare, now and into the future.

Join eHealth NSW to create real-world impact, drive meaningful outcomes and support the health of millions every day. Learn more about us at eHealth NSW.

Join the Team

As a Senior Engineer - ServiceNow, you will play a key role in designing, developing, and delivering innovative ServiceNow solutions. You will take the lead of technical squads, ensure the successful build, operation, and continual enhancement of products and services while aligning with strategic roadmaps and organisational priorities.

Lead the technical delivery of ServiceNow roadmap initiatives, balancing business needs, technical design, and risk management. Drive the design, development, and implementation of scalable ServiceNow solutions and platform enhancements. Guide agile delivery teams by refining, sizing, and delivering user stories through development ceremonies.

Ensure platform security, stability, and performance through governance, testing standards, automation, and continuous improvement.



Champion technical excellence by sharing knowledge, mentoring others, and promoting emerging technologies and best practices.

About You

- Extensive experience designing, building, and supporting ServiceNow solutions within a complex enterprise environment, supported by relevant qualifications or equivalent experience.
- Strong knowledge of modern ICT delivery and operational practices, including DevOps, Agile, automation, and continuous improvement methodologies.
- Proven experience delivering ServiceNow implementations, enhancements, and integrations that improve business processes, user experience, and service outcomes.

Why work at eHealth NSW?

At eHealth NSW, our benefits are designed to provide you with the flexibility, growth and support when you need it.

We provide:

- Hybrid and flexible working options to support balance and productivity
- Allocated day off per month in addition to annual leave
- Salary packaging to maximise your take-home pay
- Career development and learning opportunities to help you grow
- Wellbeing initiatives like Fitness Passport to support your physical and mental health

Important information

This recruitment may be used to establish a Talent Pool for similar roles (ongoing or temporary) that may arise over the next 18 months.

To be eligible for this role you must have current Australian work rights (Australian citizen, permanent resident, New Zealand citizen with a current passport, or hold a valid visa with permission to work in Australia).

If you currently reside outside NSW, please indicate in your application whether you are willing to relocate if successful.

Learn More About Us

Find out how we hire at eHealth NSW

Check out our diversity and inclusion commitment

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📌 ServiceNow Senior Engineer (North Sydney Council)
🏢 eHealth NSW
📍 North Sydney Council