General Manager, Community Pub, Newcastle Region

This established hospitality group operates a portfolio of well-regarded venues and is focused on delivering quality food, beverage, gaming and guest experiences. With continued investment across the business, they are seeking an experienced operational leader to guide a key Newcastle-region pub through its next stage of growth.

Client Profile

This established hospitality group operates a portfolio of well-regarded venues and is focused on delivering quality food, beverage, gaming and guest experiences. With continued investment across the business, they are seeking an experienced operational leader to guide a key Newcastle-region pub through its next stage of growth.

Job Description

As General Manager, you will take ownership of the venue’s day-to-day operations, commercial performance, gaming strategy and team culture. For the right candidate, the role may expand to include oversight of a second venue, including the delivery of a significant renovation and re-launch project.

Key responsibilities will include:

- Leading all operational, financial and people-related aspects of the venue
- Driving gaming performance through sound commercial strategy, compliance and customer engagement
- Building a positive, accountable and high-performing workplace culture
- Developing,



mentoring and retaining a capable management and frontline team
- Supporting the planning and execution of a major venue renovation and re-launch

Candidate Profile

The successful candidate will be an accomplished pub or hospitality General Manager with strong gaming knowledge, commercial acumen and a genuine commitment to people and culture. They will be a visible and engaging leader who can balance operational performance with team development and long-term business improvement.

The ideal candidate will demonstrate:

- Proven experience leading a high-volume pub, hotel or comparable hospitality venue
- Robust knowledge of gaming operations, compliance and performance optimisation
- A successful track record in building engaged teams and improving workplace culture
- Strong financial management, budgeting and labour control capability
- Experience with venue renovations, openings or multi-site operations will be highly regarded

Offer

This is an excellent opportunity to take ownership of a prominent Newcastle-region venue while contributing to an exciting period of investment and growth. For the right candidate, there is clear scope to oversee two venues and play a central role in a major renovation and re-launch.

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📌 General Manager, Community Pub, Newcastle Region (Newcastle City Council)
🏢 Hastings People
📍 Newcastle City Council