We are a dynamic and friendly specialist medical practice with rooms located in Mosman and St Leonards. Our practice is built around several gastroenterologists with busy practices in both public and private practice. Our practice is dedicated to delivering a high level of patient care with compassion and care. The position is a varied role with many administrative tasks in a busy environment. We are a small group who work closely together and there will be requirements to share responsibilities within the practice.Your areas of responsibility include reception, attending to patient queries, appointments and procedure bookings.
To join a well established and busy Gastroenterology practice within North Shore Private Hospital, St Leonards
Full-time role
Responsibilities
Providing an outstanding level of customer service in person and over the phone to patients and all health professionals
Efficiently and accurately managing patient appointments, procedure bookings,
inputting patient data and filing of correspondence using Genie medical software
Editing and formatting of letters and reports
Liaising with other specialists, GPs and hospitals regarding patient and procedure bookings
Handling quotes, payments, billing and account records
Work closely with both administrative and medical staff to support the practice objectives
Key attributes
A well presented self starter with excellent computer and people skills
Experience in a similar role and with Genie Software is an advantage but not essential
Ability to work collaboratively and share responsibilities
Clear and concise communication skills – written and verbal
Courteous and kind disposition with a positive attitude
Excellent attention to detail
Comfortable working in a fast paced, busy practice
Ability to prioritise, multi-task and work well under pressure
We are a skilled, friendly and cooperative working environment. Your energy and motivation will be considered key attributes as our team has a very positive approach to the job and works hard to look after both patients and staff.
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📌 Medical Secretary / Medical Receptionist (City of Sydney)
🏢 Northern Gastroenterology
📍 City of Sydney
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