We are seeking a Medical Receptionist to join the team at Specialists On Derby. This is a casual position based in Kingswood NSW 2747 . As a Medical Receptionist, you will be the first point of contact for our patients, providing exceptional customer service and ensuring the smooth operation of our reception area. This role is fundamental to creating a welcoming environment and maintaining the efficient flow of our medical practice.

What you'll be doing

Greeting patients as they arrive and ensuring they feel welcome and valued

Managing patient check-ins, verifications and appointment scheduling

Answering phone calls, directing enquiries and providing information about services

Processing patient registrations and updating patient records accurately

Managing appointment books and confirming upcoming appointments with patients

Handling administrative tasks including filing, photocopying and data entry

Processing payments and handling billing enquiries with professionalism

Maintaining confidentiality and adhering to privacy regulations at all times

Supporting the clinical team with general administrative duties as required

Responding to patient enquiries via phone, email and in person in a timely manner

What we're looking for

Proven experience working as a medical receptionist or in a similar healthcare administration role





Excellent communication skills and the ability to interact professionally with patients, staff and healthcare professionals

Strong organisational skills with the ability to manage multiple tasks and priorities simultaneously

Proficiency in using computer systems and medical practice management software

Knowledge of medical terminology and an understanding of healthcare privacy requirements

A friendly and empathetic approach to patient care and customer service

Reliability and the ability to work independently and as part of a team

Attention to detail and accuracy in data entry and administrative tasks

Current Working with Children Check or willingness to obtain one (if applicable)

What we offer

At Specialists On Derby, we are committed to creating a supportive and professional working environment. We value our staff and provide a welcoming workplace culture where your contribution is recognised and appreciated.

About us

Specialists On Derby is a dedicated medical practice located in Kingswood NSW, providing comprehensive specialist healthcare services We are committed to delivering high-quality patient care with a focus on professionalism, compassion and clinical excellence. We have a welcoming, inclusive practice workplace where both staff and patients feel valued and supported.

#J-18808-Ljbffr

📌 Medical receptionist (Kingswood)
🏢 Specialists On Derby
📍 Kingswood