Service Coordinator / Scheduler – Electrical Maintenance
Sydney | Permanent Full-Time

A leading commercial services provider is seeking an experienced Service Coordinator / Scheduler to join their operations team. This is an excellent opportunity for a strong coordinator who enjoys working in a service-driven environment and is confident managing technicians, clients and maintenance workflows. The successful candidate will play a key role in coordinating a team of field-based technicians, ensuring reactive and preventative maintenance works are scheduled efficiently, completed on time, and delivered to a high standard.

Working closely with the operations team, clients and technicians, the Service Coordinator will be responsible for managing the end-to-end coordination of maintenance activities, including:

- Scheduling and dispatching technicians across reactive and planned maintenance works.
- Managing daily workloads and prioritising urgent service requests.
- Allocating work orders and tracking jobs through to completion.
- Liaising with clients, technicians, subcontractors and suppliers to ensure smooth service delivery.
- Providing regular updates on job progress, attendance times and completion status.
- Monitoring outstanding works and following up to ensure deadlines and service levels are achieved.
- Maintaining accurate job records, documentation and reporting.
- Supporting the administration of quotations, variations and invoicing processes.




- Working within service management systems to maintain visibility across all active jobs.

The ideal candidate will have previous experience within a service coordination, scheduling or maintenance administration role, ideally supporting a technical/trades-based workforce. Experience within industries such as electrical, HVAC, fire protection, facilities management, building services or similar will be highly regarded.

Key requirements include:

- Previous experience coordinating field technicians or trades teams.
- Solid organisational skills with the ability to manage multiple priorities.
- Excellent communication skills and confidence liaising with clients and internal stakeholders.
- Experience working within a reactive maintenance or service environment.
- Strong attention to detail and the ability to manage work orders from start to finish.
- Familiarity with service management systems such as Simpro, Uptick, Aroflo, Pronto, SAP or similar is advantageous.

This role offers the opportunity to join a growing and reputable organisation within the commercial maintenance sector, working alongside an experienced operations team and managing a diverse range of service requirements. The position would suit a proactive and organised Service Coordinator looking for a long-term opportunity within a stable and expanding business.

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📌 Service Coordinator/ Scheduler (City of Willoughby)
🏢 Core Talent
📍 City of Willoughby