Administration Officer – Accounts & Finance

Please note this is a subcontracting position and will require an ABN.

Monday to Friday (8:30 am – 5:00 pm)

We are currently seeking a dedicated and organised Administration Officer to provide administrative support to our Case Management team within our Residential Care program.

About us:

At Frontline Support Services, we take pride in delivering high-quality youth and support workers to Child Safety and NDIS service providers. Our team is committed to a consistent, child- and family-focused approach that prioritizes the best interests of every client we serve.

We are respectful, skilled, and culturally aware—striving to deliver age- and gender-appropriate services that reflect the diverse needs of our community. Through strong relationships with service providers, young people, and families, we aim to achieve positive outcomes and make a lasting impact.

Our Vision

Our vision is to ensure that all service providers—across government and non-government sectors—have access to skilled, compassionate, and dedicated youth and support workers. We believe in creating inclusive opportunities for all, regardless of age, ability, or background.

Diversity, cultural respect, dignity, and discretion are at the core of everything we do. At Frontline Support Services, we are not just filling roles—we are building stronger, more supportive communities.

Qualifications & experience

- Experience in youth work/NDIS or community sector would be beneficial but not essential.

- Australian Business Number (ABN) - subcontracting position.

- Public Liability Insurance (PLI)

- Paid blue card/Yellow card

- Open Driver's license or Green Provisional 2 license.

- Current Police Check Clearance or willing to obtain.





Subcontracting means

This is a full-time, ongoing subcontracting position working with Frontline. You will submit weekly invoices for hours worked, and payment will be made upon receipt of your invoice. As an independent subcontractor, you will be responsible for managing your own tax obligations. We can answer any questions you have during the interview process

Full training will be provided to ensure you are confident and comfortable with the invoicing and administrative process.

Accounts Administration

- Process invoices, purchase orders, and reimbursements

- Monitor accounts payable and receivable

- Reconcile supplier statements and resolve discrepancies

- Assist with payroll and financial transactions

Financial Support

- Maintain accurate financial records and documentation

- Prepare reports and support month-end processes

- Assist with NDIS invoicing and claims (where applicable)

Administrative Support

- Provide administrative support to the finance team

- Manage finance-related correspondence and filing

- Assist with general office and ad hoc administrative tasks

Records & Systems Management

- Maintain accurate financial data across systems

- Ensure records are compliant and confidential

- Support finance systems and process improvements

Key Requirements (Desirable)

- Experience in accounts or finance administration

- Knowledge of accounts payable and receivable

- Experience with accounting software like Xero

- Strong organisational skills and attention to detail

- Excellent communication and time management skills

- Ability to maintain confidentiality

- Experience in the disability or community services sector (desirable)

- Knowledge of NDIS funding and invoicing (desirable)

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📌 Administration Officer – Accounts & Finance (Cairns Regional)
🏢 Frontline Support Services
📍 Cairns Regional