Comprehensive Dental Care is seeking a friendly, organised and customer-focused person to join our team.
The main focus of this position is dental reception, including welcoming patients, managing appointments, answering enquiries, processing payments and supporting the smooth daily operation of the practice.
We are also open to applicants interested in starting as a Trainee Dental Assistant , with the opportunity to develop into a Dental Receptionist, Dental Assistant or combined role based on performance, skills and practice requirements.
About the role
Comprehensive Dental Care is seeking a friendly, organised and customer-focused person to join our team.
The main focus of this position is dental reception, including welcoming patients, managing appointments, answering enquiries, processing payments and supporting the smooth daily operation of the practice.
We are also open to applicants interested in starting as a Trainee Dental Assistant , with the opportunity to develop into a Dental Receptionist, Dental Assistant or combined role based on performance, skills and practice requirements.
Key responsibilities
- Welcoming patients in a professional and friendly manner
- Managing appointments and patient enquiries
- Answering telephone calls and emails
- Processing payments and HICAPS claims
- Maintaining accurate patient records
- Supporting the clinical and administrative team
- Assisting with basic dental assisting duties where required
About you
- Previous reception, customer service, administration or healthcare experience
- Strong communication and organisational skills
- Friendly, professional and reliable
- Confident using computers and learning new systems
- Able to work well in a busy team environment
- Full Australian working rights
Dental experience, HICAPS knowledge or a Certificate III in Dental Assisting will be highly regarded but is not essential for a trainee applicant.