Our client is a leading provider of pet cremation services in Australia with a national footprint. This role contributes significantly to providing premium customer service by supporting the operations team and Area Managers in carrying out after pet care services in a skilled and compassionate manner supporting the company’s purpose in “Honouring a lifetime of unconditional love”.
Responsibilities
- Carry out the collection and transfer of pets from vet clinics.
- Carry out home collection of pets as required.
- Deliver Ashes back home to clients.
- Assist the Client Care Team with urgent vet or home collects.
- Develop and maintain a high level of customer service delivery with Veterinary Owners and Practice Managers to develop and promote the business as required.
- Communicate and follow-up with clients and vets as required.
- Demonstrate effective and clear communication with compassion and in a professional manner.
- Delivery of brochures, body bags and sharps containers to veterinary practices as required.
- Attend team and company meetings as required.
- Handling of payments from client including cash, cheque, and credit card transactions.
Requirements
- Valid C Class Driver Licence
- Effective verbal and interpersonal skills
- Exceptional customer focus and service orientation
- Ability to effectively manage multiple tasks
- Maintain a positive attitude whilst under pressure
Aboriginal and Torres Strait identified candidates are encouraged to apply.
Additional information
- Fulltime hours, casual ongoing
- South Windsor area
- Monday-Friday
#J-18808-Ljbffr
📌 Customer Service Field Team - South Windsor
🏢 Asquith Workforce
📍 Windsor
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.