Triage (Client Relations) Officer | Mental Health Service - 4 or 5 Days

In a world where mental health care is needed more than ever, you can be the first step in making a lasting difference.

Join Us in Transforming Mental Healthcare

At The Talbot Centre, we are not just part of the healthcare system—we are here to transform it. We believe every person deserves to know their worth, feel a sense of belonging, and be supported to grow into their full potential. Our mission is to challenge the status quo and pioneer a new kind of person-centred care - one that is deeply human, accessible, and empowering. We are reimagining healthcare, breaking down barriers, and creating real change for individuals, families, and communities.

If you’re driven by purpose and want to be part of something bigger, this is where you belong.

Make a Meaningful Impact as a Triage Officer

As a member of our triage team, you will be the first point of contact many in our community will have when seeking support during some of the most difficult times in their lives. You will play a vital role in making people feel comfortable, heard, and accepted, helping to reduce the stigma around mental health. You will support people to feel connected and understood while instilling hope for a better future.

You’ll love this role if you:

- Naturally make others feel at ease and supported.
- Thrive in a fast-paced, purpose-driven environment.
- Get deep satisfaction from helping people.
- Want to build a meaningful, long-term career where your work truly matters.
- Are a team player who enjoys working alongside others.
- Are an excellent multi-tasker who can prioritise effectively.




- Have strong self-awareness and proactively look after your wellbeing.
- Are calm under pressure and help others regulate in stressful situations.
- Are respectful, non-judgemental, and deeply compassionate.
- Have exceptional communication and administrative skills.

If this sounds like you, then you could be the person we have been looking for.

Why The Talbot Centre?

At The Talbot Centre, we don’t just offer jobs—we offer a place to belong. We’re looking for someone who isn’t just searching for their next role, but a team where they can grow, thrive, and make a real impact for years to come. If you're looking for a meaningful, long-term career in a workplace that truly values you, we’d love to hear from you.

The Talbot Centre is a multi-award-winning, premier healthcare service in Northwest Sydney. We were awarded Team Culture Excellence at the Australian Allied Health Awards in 2024 , reflecting our commitment to a supportive and thriving workplace. Due to organisational growth, we are seeking an enthusiastic and compassionate team member to join our client relationship team as a triage officer.

Learn More About Us

To get a better feel for our team culture, check out our Instagram page (@thetalbotcentre) and visit our website:

Client Care (Triage) Officer Responsibilities:





- Triaging enquiries to ensure clients are matched with the most appropriate health service.
- Providing information to empower clients as they take the first steps in their healthcare journey.
- Assisting with reception and general administrative tasks.

The Role – Key Details

Position: Full time only (will consider 4 days for the right applicant)

Start Date: Immediate start available or a mutually agreeable date.

Location: Onsite at our offices in Bella Vista.

Hours: Weekdays with a mix of 8am - 4.30pm and 9am - 5.30pm shifts.

Availability: Monday to Friday

We are looking for someone with the right skills and attitude who will be an excellent fit for our team culture. Some of our strongest team members joined us from retail, hospitality, customer service and other industries. We provide comprehensive training in healthcare systems; what matters most is your ability to build rapport, think on your feet and provide an exceptional client experience.

This role is best suited to someone who is seeking a long-term career in health administration and client care , rather than a short-term or transitional position. Due to the depth of training, responsibility, and relational continuity involved, we are looking for someone who is excited to grow with our service over time and make health administration their professional focus.

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📌 Triage (Client Relations) Officer | Mental Health Service - 4 or 5 Days (Geehi)
🏢 The Talbot Centre
📍 Geehi