We are seeking a friendly, organised, and professional Medical Receptionist to join our busy practice. As the first point of contact for patients, you will play an important role in creating a welcoming workplace. This is a full-time position working Monday to Friday (38 hours). The hours for the position can vary between 8:00am and 6:00pm.

Our Practice

We are a busy ophthalmology practice located in Norwest. We provide management of ocular conditions including glaucoma, cataract, macular degeneration, diabetic eye disease, dry eye and oculoplastics. Our team consists of 16 specialists, reception staff, orthoptists and practice manager.

Duties and responsibilities

Welcome patients in a warm and professional manner

Maintain accurate patient records and update practice systems

Schedule and manage appointments, both within our practice and also for other tests such as imaging

Process billing and payments





Answer and direct telephone calls and respond to patient enquiries

End of day reconciliation

Attend to emails/faxes and mail

Perform general administrative and reception duties

Skills and experience

Previous experience in a medical reception or administrative role is preferred

Ability to multitask

Able to remain calm under pressure

Well developed interpersonal skills

Have excellent oral and written communication skills

Have a calm and friendly demeanor

Medical typing experience advantageous

Have a high degree of computer skills

Ability to work as part of a team and also independently

High level of attention to detail and confidentiality

An ability to maintain strict confidentiality regarding all patient and practice matters

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📌 Medical Receptionist (The Hills Shire)
🏢 Nexus Eyecare
📍 The Hills Shire