Pepper Money is seeking a Customer Service Specialist to join our frontline team in Australia. You will answer queries post-settlement, assist with loan balances, update contact details and support repayments, delivering exceptional service to our customers across mortgages and asset finance.
In a quick-paced call-centre environment, you will handle 50-60 interactions daily, maintain accurate notes, manage inboxes and lodge complaints when needed, collaborating with our resolutions team to find
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📌 Customer Service Specialist — Hybrid Role with Growth (City of Parramatta Council)
🏢 Pepper Money
📍 City of Parramatta Council
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