Lead change. Drive excellence. Strengthen early education.

AtAffinity Education Group , we’re on a mission to ensure every child thrives in a safe, nurturing, high-quality learning environment. We’re seeking a skilled and adaptiveOperations Specialist to provide hands-on operational support across our early education centres — helping stabilise performance, uplift quality, and embed sustainable, high-performing routines that deliver outstanding outcomes for children, families, and teams.

This is a dynamic, centre-embedded role for a decisive operator who can quickly diagnose challenges, roll up their sleeves, and restore quality, compliance, and commercial confidence.

The Role

As anOperations Specialist , you’ll be deployed by theDirector of Operations to support centres experiencing growth, quality, or compliance challenges. Working side-by-side with Centre Managers and educators, you’ll reset standards, coach teams, and embed routines that strengthen day-to-day operations and long-term sustainability.

In this role, you will:

- Take a hands-on approach to stabilising centre performance, ensuring safety, compliance, and operational excellence.
- Identify drivers of underperformance and implement targeted improvement plans.
- Coach and develop Centre Managers to build capability, confidence, and accountability.
- Reset and embed non-negotiable standards across quality, compliance, and presentation.
- Support enrolment growth by improving tour readiness, family experience, and community engagement.




- Partner with Regional and Operations leaders to deliver sustainable outcomes and prevent repeat intervention.

About You

You’re a calm, credible leader who thrives in complex, fast-paced environments. With robust practical experience in operational turnaround, people leadership, and compliance, you’re passionate about helping others succeed while maintaining a child-first focus.

You’ll bring:

- Proven experience stabilising or improving performance in early education, health, retail, or other regulated service environments.
- Strong working knowledge of theNational Quality Framework (NQF) ,National Quality Standards (NQS) , andEducation and Care Regulations .
- Demonstrated ability to lead through influence, coaching, and practical example.
- High accountability, sound judgement, and confidence in making decisions under pressure.
- A currentWorking with Children Check andNational Police Check .

Why You’ll Love Working With Us

- Competitive remuneration and performance incentives.
- Opportunities for growth and career progression across our national network.
- Supportive, flexible culture grounded in safety, trust, and wellbeing.
- Discounts on childcare fees plus access to health and lifestyle benefits.
- A purpose-driven organisation where every action supports children, families, and educators.

At Affinity, you’ll play a pivotal role in shaping high-quality, sustainable operations — helping teams perform at their best and making a lasting impact on children’s futures.

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📌 Operations Specialist (Newcastle City Council)
🏢 Affinity Education Group
📍 Newcastle City Council