Metro North Health is seeking a Consumer Liaison Officer to ensure consumer voices are heard and integrated into service improvement. You will manage feedback, coordinate complaints and assist in timely resolutions within KPI timeframes, working with the Clinical Governance team across mental health services.
Responsibilities include identifying issues, engaging stakeholders such as medical and allied health staff, and facilitating consumer feedback resolution meetings while supporting service
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📌 Consumer Experience & Feedback Advocate (Brisbane City)
🏢 Queensland Health
📍 Brisbane City
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