Turn Your Love of Cruising into a Dream Career!

Absolutely love cruising in all its forms – ocean cruises, river cruising, and everything in between?

Have a passion for turning travel dreams into unforgettable cruise adventures?

Cruiseaboutis searching for cruise enthusiasts to join ourMermaid Waters store! If cruising is your happy place and helping customers plan the perfect getaway lights you up, this could be your next outstanding voyage.

Let’sturn your passion for cruise holidays into a rewarding career.

Because thisisn’tjust ajob,it'sacrewyou’llbe proud to sail with.You’llturn your passion for cruising into a career, be surrounded by supportive teammates, and be genuinely celebrated for your wins. With epic travelperks, real career progression, and a culture our people rated94% Great Place to Work®,you’llfeel right at home from day one.

WhatYou’llBe Doing

As a Cruise Consultant,you’llbe the expert guiding customers from “just dreaming” to “bon voyage!”, creating cruiseholidaysthey’llnever forget.

- Quote, book, and invoice cruise bookings and packages with accuracy and flair
- Achieve monthly sales targets and KPIs
- Deliver outstanding service across walk-in, email, and phone enquiries
- Maximiseevery opportunity through upselling and cross-selling
- Maintain strong product knowledge to confidently recommend the perfect cruise

Qualifications

- You’repassionate, driven, and love working toward results, especially when travel is involved.




- Proven customer service experience with exposure to sales targets
- Previoustravel or cruise experience (preferred but not essential)
- GDS experience (preferred but not essential)
- Motivation,organisation, and a love of exceeding expectations

See the World

- Industry travel discounts and eligibility for sponsoredFamiliarisationCruisesacross the globe
- Opportunities for onboard ship inspections and exclusive cruise discounts for your own adventures

We’rean Equal Opportunity Employer and encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, and individuals from diverse cultural and ethnic backgrounds

- Corporate health insurance discounts with BUPA.
- Access to an internal gym.
- Wellness initiatives.
- Awards nights.
- Team celebrations.
- Opportunities to attend global conferences (next stop:Bangkok 2026!).
- Be part of a workplace committed to reconciliation through our Reconciliation Action Plan - we proudly support Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave.

Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .

#J-18808-Ljbffr

📌 Travel Consultant - Mermaid Waters, QLD (City of Gold Coast)
🏢 Flight Centre Travel Group
📍 City of Gold Coast