Technical Business Analyst - Sales & Growth Systems

What do the next 10 years look like for you?

If you're already living your dream — that's awesome.

But if you're ready for a challenge where your ideas matter and your impact is tangible — keep reading.

We're a 14-year-young Aussie success story with big ambitions and an even bigger heart.

Born in a little white house on a hill

Now operating nationwide (and pushing globally)

From a couple of dreamers to 50+ legends

Supporting some of the biggest names in mining

Loved by Geologists and Field Techs everywhere for practical, innovative gear that just works

Built on one thing: great people, doing things properly.

No egos. No fluff. Just explicit values:

Be the Solution | Say it, Do it | Listen First, Talk Last | Keep it Simple | Be Balanced | Under Promise, Over Deliver

The Opportunity

This isn't your typical Business Analyst role.

We're looking for someone who can understand how a business operates, map processes, improve systems, and help us scale smarter.

Working alongside our Head of Digital Transformation, you'll help shape the systems, data, automation and processes that support our next stage of growth. This role is based in our Gympie Office , where you'll work closely with key stakeholders across the business and gain a deep understanding of how our teams operate

One day you might be redesigning a CRM workflow. The next, you'll be mapping business processes, exploring an AI solution, supporting ERP implementation planning, or helping teams work more efficiently.

This role sits at the intersection of:

Business Analysis





CRM & Data Management

AI & Automation

Digital Transformation

You'll work across Sales, Marketing, Finance and Operations to ensure our systems are scalable, our data is reliable, and our people have the tools they need to succeed.

While some flexibility exists when needed, we're looking for someone who values being part of the team, collaborating face-to-face, and working primarily from our Gympie office . This role is best suited to someone who enjoys being in the business, talking with people, understanding how things work, and helping drive meaningful change.

What You'll Be Working On

Improving CRM structures, pipelines and sales processes

Supporting forecasting through better data and visibility

Translating commercial needs into practical system solutions

Supporting revenue operations and growth initiatives

Process Mapping & System Design

Documenting end-to-end business processes

Identifying inefficiencies and improvement opportunities

Designing scalable workflows and governance structures

Supporting future ERP and systems implementation projects

Data, Reporting & Automation

Improving CRM & Analytics data quality and integrity

Supporting automated workflows and business reporting





Reducing manual work and duplicated effort

AI & Digital Enablement

Identifying opportunities to leverage AI across teams

Exploring practical ways technology can solve operational challenges

Supporting emerging digital initiatives and innovation projects

Helping shape the future of how we work

Cross-Functional Collaboration

Working closely with Sales, Marketing, Operations and Finance

Facilitating workshops, interviews and discovery sessions

Navigating competing priorities and stakeholder needs

Creating alignment across teams and systems

What You'll Bring

You'll likely have experience in:

Business Analysis, Systems Analysis, Sales Operations or Revenue Operations

CRM administration, optimisation or implementation

Process improvement and workflow design

Digital transformation or business systems projects

Data analysis, reporting and automation

You'll also bring:

Strong CRM experience (HubSpot highly regarded)

The ability to translate business requirements into practical solutions

Strong analytical and problem-solving capability

Experience using AI tools to drive productivity and business improvement

A curious, hands-on mindset and genuine desire to make things better

Bonus Points For

Mining, industrial or B2B experience

CRM implementation or migration projects

Data modelling, reporting or integration platforms

Automation and workflow tools

AI-enabled solutions and experimentation

Experience with modern AI development tools such as Claude Code

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📌 Technical Business Analyst - Sales & Growth Systems (Cooroy)
🏢 Dynamics G-Ex
📍 Cooroy