Join a Team Where People Love Coming to Work

At Active Health Psychology, we're growing and are looking for an enthusiastic, organised and caring Medical Receptionist to become the welcoming face of our clinic.

If you're someone who loves helping people, enjoys working in a busy environment, and takes pride in keeping things running smoothly, we'd love to meet you.

This is an opportunity to join a modern, supportive psychology practice where you'll be trusted to manage your role, valued as an important member of the team, and genuinely enjoy coming to work.

Why You'll Love Working With Us

We know the best workplaces are built around excellent people, so we've created an environment where our team enjoys what they do.

Here’s what you’ll enjoy:

- Half-day Fridays to kick-start your weekend.
- Barista-quality coffee from our in-office coffee machine.
- A friendly, supportive and collaborative team culture.
- An autonomous role where you're trusted and empowered.
- A fast-paced, rewarding workplace where every day is different.
- Regular team events including golf days, running festivals, team lunches and social outings.
- Opportunities to grow with a rapidly expanding psychology practice.
- The chance to make a genuine difference in the lives of our clients every day.

About the Role

As our Medical Receptionist, you'll be the first point of contact for clients visiting or contacting our clinic. Your warmth, professionalism and organisation will help create an exceptional experience from the very first interaction.

Your responsibilities will include:





- Greeting clients and creating a welcoming environment.
- Managing appointment bookings and clinician schedules.
- Answering phone calls and responding to email enquiries.
- Processing payments, health funds and Medicare claims.
- Maintaining accurate client records.
- Supporting the smooth day-to-day running of the clinic.
- Assisting our psychologists with administrative tasks when required.

About You

You'll thrive in this role if you:

- Have outstanding customer service and communication skills.
- Are organised and able to juggle multiple tasks with ease.
- Enjoy working independently while being part of a supportive team.
- Stay calm and professional in a busy environment.
- Have strong attention to detail.
- Are confident using computers and learning new software.
- Have previous medical reception, healthcare administration or reception experience (highly regarded but not essential).

About Active Health Psychology

Active Health Psychology is a growing private psychology practice providing evidence-based psychological services for children, adolescents and adults. Our team works across clinical, health and performance psychology, helping people improve their mental health, well-being and performance.

We pride ourselves on exceptional client care, a positive workplace culture and supporting our staff to enjoy meaningful, rewarding careers.

Ready to Join Us?

If you're looking for more than just another reception job - if you want to be part of a clinic where you're appreciated, supported and encouraged to grow, we'd love to hear from you.

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📌 Medical Receptionist (Douglas Shire)
🏢 Active Health Psychology
📍 Douglas Shire