Naturopath/Nutritionist Customer Support Role

At My Way Up, we’re redefining gut health - empowering people to feel incredible from the inside out through science-backed supplements and microbiome testing. As we continue to grow, we’re looking for a naturopath or nutritionist student or graduate with a passion for gut health to join our customer support team and be the expert voice of our brand.

What You'll Do

Provide exceptional support to our customers via email and live chat for general enquiries, order assistance, product questions, and account support

Conduct microbiome testing consultations to help customers understand their results and create personalized supplement plans (training provided)

What we are looking for

Must be based at the Gold Coast, QLD

You're passionate about gut health,



microbiome science, and have a background in naturopathy, or nutrition.

Some knowledge & experience in vitamins, minerals, herbs, protein

Very friendly and can build rapport with the customers

Experience with customer service platforms like Gorgias and Shopify is advantageous

Why Join Us?

Be part of a passionate, innovative team in a rapidly growing industry.

Prospect to make a meaningful impact by helping people improve their health and well-being.

Work in a beautiful Gold Coast location with a flexible and supportive work environment.

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📌 Naturopath/Nutritionist Customer Support Role (City of Gold Coast)
🏢 My Way Up
📍 City of Gold Coast