We're looking for a motivated and results-driven Account
Executive to drive net recent logo client sales. As part of our high-growth
Customer Experience SaaS platform, you'll join a team with a raving fan customer base and strong product-market fit.
This is a sales hunter role ideal for someone who is eager to build pipeline, learn complex sales cycles, and close strategic deals. You will own the full sales lifecycle — from outbound prospecting through negotiating and closing net new client contracts — with guidance and mentorship from senior sales leadership.
What You'll Do
Own the Full Sales Cycle: Outbound Prospecting →
Discovery → Demo → Value Prop Building → Negotiating → Closing
Generate a quality, diversified sales pipeline through strategic outbound efforts and creative prospecting
Lead structured discovery conversations that uncover customer pain, quantify impact, and align to business outcomes
Learn and apply the MEDDIC framework to qualify and advance sales opportunities
Build tailored value propositions tied to measurable
ROI and customer outcomes
Deliver product demonstrations that connect capabilities to real customer challenges
Engage with multiple stakeholders across buying committees
Maintain accurate pipeline forecasting and strong deal hygiene in CRM
Negotiate and close contracts while protecting pricing integrity
Partner cross-functionally with marketing, product, and customer success to drive deal success
What "Great" Looks Like
You are proactive about building pipeline — you don't wait for opportunities to come to you
You run discovery conversations that customers find genuinely insightful and valuable
You can clearly communicate the economic impact and ROI of our solution
You are developing a strong command of Decision
Process, Decision Criteria, and Champion identification
You maintain solid win rates through disciplined qualification
You are building a track record of closing multi-stakeholder SaaS deals
Required Experience
2–4 years of sales experience in B2B SaaS, preferably in Customer Experience, CX, or adjacent categories
Demonstrated track record of meeting or exceeding quota in a new business or hunter-style role
Application of the MEDDIC (or MEDDPICC) framework and willingness to grow deep expertise.
Experience selling into SMB or Mid-Market organizations
Ability to run a structured, outcome-focused discovery process
Strong communication and storytelling capabilities
Experience managing 1–3 month and 3–6 month B2B sales cycles
Core Competencies
Pipeline generation and territory development
Professional communication across organizational levels
Business case and ROI articulation
Objection handling and negotiation
Deal strategy and stakeholder engagement
CRM discipline and forecast accuracy
Why Join Us
High-impact role with direct influence on company growth
Strong product-market fit in a mission-critical category (Customer Experience)
Performance-driven culture with strong earning potential Mentorship and development from elite Customer
Experience sales leadership A collaborative environment that invests in your growth
Compensation
Competitive base + uncapped commission
Accelerators for overperformance
Equity participation (where applicable)
If you're a driven, coachable seller who is ready to grow your career in CX SaaS, we'd love to hear from you. This is your opportunity to join a high-growth team, develop your craft, and earn exceptional commissions.
📌 Account Executive (SaaS Customer Experience) - AU (Sydney)
🏢 Resonate CX
📍 Sydney
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