About The Role We're looking for a motivated and results-driven Account Executive to drive net new logo client sales. As part of our high-growth Customer Experience SaaS platform, you'll join a team with a raving fan customer base and strong product-market fit. This is a sales hunter role ideal for someone who is eager to build pipeline, learn complex sales cycles, and close strategic deals.

You will own the full sales lifecycle — from outbound prospecting through negotiating and closing net current client contracts — with guidance and mentorship from senior sales leadership.

What You'll Do Own the Full Sales Cycle: Outbound Prospecting → Discovery → Demo → Value Prop Building → Negotiating → Closing

Generate a quality, diversified sales pipeline through strategic outbound efforts and creative prospecting

Lead structured discovery conversations that uncover customer pain, quantify impact, and align to business outcomes

Learn and apply the MEDDIC framework to qualify and advance sales opportunities

Build tailored value propositions tied to measurable ROI and customer outcomes

Deliver product demonstrations that connect capabilities to real customer challenges

Engage with multiple stakeholders across buying committees

Maintain accurate pipeline forecasting and strong deal hygiene in CRM

Negotiate and close contracts while protecting pricing integrity

Partner cross-functionally with marketing, product, and customer success to drive deal success What "Great" Looks Like You are proactive about building pipeline — you don't wait for opportunities to come to you

You run discovery conversations that customers find genuinely insightful and valuable

You can clearly communicate the economic impact and ROI of our solution





You are developing a strong command of Decision Process, Decision Criteria, and Champion identification

You maintain solid win rates through disciplined qualification

You are building a track record of closing multi-stakeholder SaaS deals Required Experience 2–4 years of sales experience in B2B SaaS, preferably in Customer Experience, CX, or adjacent categories

Demonstrated track record of meeting or exceeding quota in a new business or hunter-style role

Application of the MEDDIC (or MEDDPICC) framework and willingness to grow deep expertise.

Experience selling into SMB or Mid-Market organizations

Solid outbound prospecting skills (cold calling, email, social selling)

Ability to run a structured, outcome-focused discovery process

Strong communication and storytelling capabilities

Experience managing 1–3 month and 3–6 month B2B sales cycles Core Competencies Pipeline generation and territory development

Professional communication across organizational levels

Business case and ROI articulation

Objection handling and negotiation

Deal strategy and stakeholder engagement

CRM discipline and forecast accuracy Why Join Us High-impact role with direct influence on company growth

Strong product-market fit in a mission-critical category (Customer Experience)

Performance-driven culture with strong earning potential Mentorship and development from elite Customer Experience sales leadership A collaborative environment that invests in your growth Compensation Competitive base + uncapped commission

Accelerators for overperformance

Equity participation (where applicable) If you're a driven, coachable seller who is ready to grow your career in CX SaaS, we'd love to hear from you. This is your opportunity to join a high-growth team, develop your craft, and earn exceptional commissions.

📌 Account Executive (SaaS Customer Experience) - AU (Sydney)
🏢 Resonate CX
📍 Sydney