Account Manager | Managed Services

Sydney | Hybrid

Are you an experienced Account Manager who enjoys building long-term client relationships and growing existing accounts?

I'm partnering with a well-established technology business looking for an Account Manager to take ownership of an existing portfolio of mid-market and enterprise customers.

This is a relationship-led role where you'll become the trusted commercial advisor to your customers, developing strategic account plans, identifying opportunities to grow existing accounts, and working closely with internal teams to deliver exceptional customer outcomes.

The Role

- Manage and grow an established portfolio of existing customers.
- Build trusted relationships with key stakeholders across your accounts.
- Identify upsell and cross-sell opportunities across managed IT, connectivity and security solutions.
- Develop strategic account plans and lead regular client reviews.
- Collaborate with Pre-Sales, Service Delivery and internal teams to deliver outstanding customer outcomes.




- Maintain accurate account plans, pipeline and forecasting.

About You

- 5–10 years' experience in Account Management or Customer Success within a service-oriented business.
- Demonstrated success growing existing customer accounts through upselling and cross-selling.
- Experience within Managed Services, IT Services, Telecommunications, Cyber Security or a related technology environment.
- Outstanding relationship-building skills with the ability to influence stakeholders at all levels.
- Excellent communication, presentation and organisational skills.
- Commercially minded with robust attention to detail.

If you're looking to join a collaborative technology business where you can build long-term customer relationships and drive account growth, I'd love to hear from you. Apply now or get in touch for a confidential conversation.

[email protected]

📌 Account Manager (New South Wales)
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📍 New South Wales