About the Company

We are a well-established supplier of premium commercial building products and construction solutions, servicing Sydney’s construction industry for over 30 years. Known for strong manufacturer partnerships and reliable service, we support builders, contractors, and developers across a wide range of commercial projects.

As our business continues to grow, we are seeking an experienced bilingual Account Manager (Mandarin & English) to manage key customer relationships, develop current project opportunities, and support the ongoing expansion of our commercial division.

About the Role

This is a strategic sales and account management role focused on building long-term relationships with commercial builders, contractors, and project stakeholders across Greater Sydney. You will manage an established customer portfolio while actively identifying and converting new project opportunities in a fast-paced construction environment.

A key part of the role involves working closely with Mandarin-speaking contractors, making fluency in both Mandarin and English essential.

Success in this role comes from becoming a trusted advisor—offering technical building solutions, commercial insight, and exceptional service rather than competing on price alone.

Responsibilities

- Manage and grow an existing portfolio of commercial customer accounts
- Develop new business opportunities across the Sydney construction market
- Build and maintain strong relationships with builders, contractors, developers, and project managers




- Engage and support Mandarin-speaking clients throughout the sales process
- Identify upcoming construction projects and convert opportunities into sales
- Maintain and manage a strong project pipeline using CRM systems and industry platforms
- Provide technical advice across building product solutions and systems
- Collaborate with internal teams including customer service, operations, and sales support
- Monitor market trends, competitor activity, and emerging project opportunities
- Ensure accurate record keeping of customers and projects within CRM systems

Required Skills

- Fluency in Mandarin and English (essential)
- Experience in sales or account management within the building or construction industry
- Strong knowledge of commercial building materials or systems
- Proven ability to manage relationships and close project-based sales
- Excellent communication, negotiation, and organisational skills
- Experience using CRM systems to manage pipelines (HubSpot experience advantageous)
- A proactive, self-motivated approach
- Current Australian driver’s licence
- An established network within Sydney’s commercial construction industry will be highly regarded.

Preferred Skills Experience using CRM systems to manage pipelines (HubSpot experience advantageous)

Pay range and compensation package

Competitive base salary with performance-based incentives, vehicle allowance, ongoing product and technical training, career development and progression opportunities, supportive and collaborative team environment, stable, long-established and growing business.

📌 Account Manager (Mandarin Speaking) (Sydney)
🏢 FastStud
📍 Sydney