About Jack N' Jill

Jack N' Jill is a Melbourne based business that is the leader in oral care for babies and kids in Australia and across the globe. Fourteen years since it's relaunch, Jack N' Jill is now the "go to" oral care brand for modern parents concerned with natural and safe products for their family. With representation in all major retailers in Australia and a footprint in 35 countries – Jack N' Jill is fast tracking to dominate its market share globally.

With Melbourne as head office, Jack N' Jill has US and UK companies servicing those broader regions and the growth continues year on year. We're a collaborative, fast-moving business where every team member has the prospect to make an impact.

About the Role

We're looking for an organised, commercially minded Account Manager to support the day-to-day management of our Australian retail customers.

This role is ideal for someone who enjoys building retailer relationships, working with data and ensuring everything runs smoothly behind the scenes. You'll be responsible for managing retailer portals, coordinating promotions, analysing sales performance and supporting the ongoing growth of our retail accounts.

While the role has a strong focus on managing and executing our existing retail partnerships, you'll also play an important role in identifying growth opportunities, supporting new customer acquisition and helping expand the Jack N' Jill brand across the Australian market.

Working closely with Marketing, Supply Chain and Finance, you'll become a key member of our Australian commercial team.

What You'll Be Doing





- Manage the day-to-day operation of key retail accounts including Coles, Woolworths, Chemist Warehouse and pharmacy groups.
- Manage retailer portals including promotional submissions, pricing updates and product information.
- Coordinate promotional planning and maintain promotional calendars.
- Prepare monthly sales reports, forecasts and performance analysis.
- Monitor sales trends and identify opportunities to improve account performance.
- Own and maintain monthly sales forecasts and inventory plans.
- Analyse sales, category and shopper data to develop commercial insights for annual range reviews, and attend retailer range review meetings.
- Build strong day-to-day relationships with retailer buying teams.
- Work closely with Marketing, Supply Chain and Finance to ensure excellent customer execution.
- Support new product launches and promotional activity.
- Identify process improvements that help us work more efficiently.
- Develop new business opportunities aligned to Jack N' Jill's growth strategy.

About You We're looking for someone who enjoys the commercial side of FMCG and takes pride in being organised, analytical and customer focused.

You'll ideally have





- 2-5 years’ experience in FMCG Account Management, National Account Executive, or similar commercial roles.
- Experience working with Australian grocery or pharmacy retailers.
- Robust Excel skills and confidence analysing sales data and forecasts.
- Excellent organisation and time management skills.
- High attention to detail.
- Strong communication and relationship-building skills.
- A proactive approach and willingness to learn.
- The ability to manage multiple priorities in a fast-paced environment.
- Experience with retailer portals including Coles, Woolworths or Chemist Warehouse is highly regarded.

Why Join Jack N' Jill? This is an excellent opportunity for someone looking to continue building their FMCG commercial career within one of Australia's fastest-growing oral care brands.

You'll work with well-known national retailers while gaining exposure to product launches, commercial strategy, international business and category growth.

Culture and Benefits

Our workplace is focused, supportive and friendly. If you thrive on being challenged and want to grow professionally, this is a great opportunity.

- Hybrid work environment (Monday/Friday work from home)
- Free parking on site
- Central St Kilda location in historic building
- 50% staff discount
- Operate in an environment that gives you exposure to interact with multiple teams
- Exposure to international business and role growth potential.

Please note only short-listed candidates will be contacted and you must be eligible to work in Australia.

📌 Account Manager – National Retail (FMCG) (St Kilda)
🏢 Jack N' Jill
📍 St Kilda