WNS is seeking a claims specialist to lodge insurance claims for customers and intermediaries in Australia. You will determine coverage by questioning and interpreting policies, set explicit expectations for the claim process, and manage inquiries and documentation to progress claims efficiently.
Ideal candidates will analyze policy terms, communicate decisions clearly, and support cost-effective outcomes while maintaining high service levels in a dynamic BPM environment.
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📌 Insurance Claims Lead — Customer Experience & Cost (Sutherland Shire Council)
🏢 WNS
📍 Sutherland Shire Council
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