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Synergie Australia is seeking a Business Support Officer (AO3/1) for a State Government Department based in Cairns.

The important parts:

- Hours: Monday to Friday, 36.25 hrs/week
- Start: ASAP – 3 month contract with potential for extension

What you will be required to do:

- Provide efficient and high standards of customer service to State government customers
- Effectively monitor and manage internal and external correspondence, incoming and outgoing telephone calls and ensure responses are provided within required time frames.
- Willingness to work within a rapid-paced environment with KPI’s and mechanisms to measure and monitor performance.
- Demonstrate professionalism and be a positive contributor to a great team and culture while being prepared to perform recurring work.
- Be dedicated to customer satisfaction, and within boundaries, develop an outcome which achieves both customer and business objectives.
- Ensure high standards and accuracy when compiling documents and reports or updating records and information systems (i.e. in Ellipse and Microsoft Office).
- Demonstrate initiative and be a team player by appropriately handling enquiries to senior staff in their absence within expected timeframes.
- Develop and maintain procedures, manuals and registers while being a contributor to improving existing procedures.




- Effectively undertake general administration functions as required

To be successful in the role you will:

- Have recent experience with MS Office (in particular Excel)
- A basic knowledge of accounts would be advantagous as well as exeperience within procurement and contract management
- Bring previous State Government experience in similar administrative or business support roles.
- Demonstrate initiative andskills in customer service, communication, time management, and problem solving.
- Hold full working rights in Australia as these roles may lead to permanency(Working holiday visas will not be considered)
- Have reliable transport to and from work.
- Demonstrate a positive and proactive approach to workplace safety.

What’s on offer for you:

- Opportunity to work within a respected State Government department.
- Supportive and professional workplace culture.
- Potential for contract extension and further career development.

Synergie Australia delivers a full 360 recruitment solution, consisting of temporary and permanent recruitment services, and more. Safety is of the highest priority, and Synergie Australia prides itself on fostering a culture that champions guidance and care in the workforce. Beyond recruitment, Synergie Australia is motivated to improve everyday standards within the working landscape so people can thrive today, and in the future. This approach delivers real change to communities by improving workplaces, local economies, inequalities, and changes to the climate.

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📌 /1 Business Support Officer (Cairns Regional)
🏢 Synergie Australia
📍 Cairns Regional